Located at Hanedakuko, Ota City, Tokyo 144-0041, the South African Airways (SAA) office in Tokyo is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.

Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.

South African Airways Tokyo Office Contact Details

The following contact details of the Tokyo office can assist travelers in connecting with its staff quickly.

Office: Hanedakuko, Ota City, Tokyo 144-0041.

Contact Number: 81 3-5757-8111

Working Hours: daily from 7:00 AM to 9:00 PM

Email ID: SAACustomerservice@flysaa.com

Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in

Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status

Official Website of South African Airways: https://www.flysaa.com/

Map of the South African Airways Office in Tokyo

South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.

Details of Narita International Airport in Tokyo

For passengers arriving and departing with South African Airways at Narita International Airport in Tokyo, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.

TerminalTerminal 1’s South Wing
Address1-1 Furugome, Narita, Chiba 282-0004, Japan
Contact Number+81 476-34-8000
Airport CodeNRT

Amenities Provided at the Tokyo Office

After visiting the South African Airways Tokyo office, a passenger may find the basic amenities. These are available for the convenience of the passengers.

  • Customer service help desk
  • Waiting area
  • Tea or coffee
  • Pet-friendly areas

Queries Resolved at South African Airways Tokyo Office

The Tokyo office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:

Refund requestsSpecial assistance services
Flight bookings/reservationsFlight status or schedules
Excess baggage queriesBaggage allowances
Ticket rebooking/cancellationsFlight updates
Travel policy informationPet-travel inquiries

Aircraft Operated by South African Airways

To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:

  • Airbus A330-300
  • A330-200 
  • A350-900 
  • A340-300/600
  • A320-200
  • Airbus A319-100

South African Airways Headquarters Contact Details

For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.

Headquarters AddressAirways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa
Phone Number+27 11 978 1111
Operating HoursDaily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays)

List of all South African Airways Offices.

The Tokyo office of SAA helps passengers flying to or from Japan by providing booking assistance, flight status updates, and travel advice.

FAQs

Where is the South African Airways office located in Tokyo?

The SAA Tokyo office is located at Hanedakuko, Ota City, Tokyo 144-0041.

How can I contact the Tokyo office of South African Airways?

One can contact the Tokyo office by dialing 81 3-5757-8111.

Can I rebook a SAA flight at the Tokyo office?

Yes, a flyer can rebook SAA flights and make changes to tickets at the Tokyo Office.

Does the Tokyo office of SAA help with luggage issues?

Yes, a passenger can ask about using the baggage allowance, excess baggage, and other luggage-related queries.