South African Airways Kampala office is situated at Plot 1, Pilkington Road, Workers House, Ground Floor Suite 14/P.O. Box 7835 Pilkington Rd, Kampala, Uganda. For booking tickets or any other issues, one can visit this office. From planning a journey to changing an existing booking, he/she can reach out to their staff for support. Additionally, they can communicate with the professionals by phone or send emails.
Contact Details of the South African Airways Kampala Office
To find the contact number of the Kampala office of South African, flyers can refer to the table below.
Office: Plot 1, Pilkington Road, Workers House, Ground Floor Suite 14/P.O. Box 7835 Pilkington Rd, Kampala, Uganda
Contact Number: +256 41 4345772
Email ID: customercare@flysaa.com
Office Hours: daily from 7:00 AM to 9:00 PM
Official Website: https://www.flysaa.com/
Details of the Airport in Kampala
South African Airways also operates a service desk at the airport in Kampala. Usually, passengers experiencing issues before/after their flights can approach these desks.
| Airport: | Entebbe International Airport |
| Terminal: | International Departures terminal |
| Address: | Kampala Road, Entebbe, Uganda |
| Telephone: | +256 760 664352 |
| Airport Code: | EBB |
South African Airways Headquarters Address & Contact Details
To manage global services, South African Airways has maintained its head office. The details of South African Airways Headquarters are mentioned below.
| Address: | Airways Park, Jones Rd, O.R. Tambo International Airport, Kempton Park, Gauteng, South Africa |
| Phone Number: | +27 11 978 1111 |
Inquiries Addressed at the South African Airways Office in Kampala
The team at the Kampala office provides guidance and solutions for a wide range of passenger concerns. Additionally, they assess each query and offer assistance stepwise.
| Boarding procedures and updates | Check-in assistance |
| Flight changes/cancellations/rescheduling | Seat selection and cabin upgrades |
| Baggage allowance details | Flight reservations and ticket bookings |
| Refund processing and fare rules | Charges for excess luggage |
| Visa and travel documentation support | Corporate and group travel bookings |
| Help with lost/delayed/damaged bags | Special assistance for senior citizens |
| Traveling with pets | Oversized or special baggage |
Amenities Served at the Kampala Office
To enhance the experience of visitors at Kampala office of South African, there are numerous amenities.
| Access to transportation | Customer service and information desks |
| Air-conditioned environment | Seating area |
| Trained and professional staff | Refreshment options |
Map of the Kampala Office of South African Airways
With the help of an interactive map, customers can easily locate the Kampala office of South African. Also, it assists them in finding directions and planning their visit positively.
Here is a list of all South African Airways Offices.
The Kampala office of South African Airways is a support center for passengers. They can book flights, modify tickets, and discuss various other queries with the staff and get assistance.
FAQs
The South African Kampala office is located at Plot 1, Pilkington Road, Workers House, Ground Floor Suite 14/P.O. Box 7835 Pilkington Rd, Kampala, Uganda.
To contact the South African office in Kampala, dial +256 41 4345772.
Yes, passengers can make both domestic and international flight bookings at the office in Kampala.
Customers can use the official email address, customercare@flysaa.com, to send queries and receive assistance from the staff of South African Airways in Kampala.
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