The Avianca Tokyo office is located in 8F ATT New Tower, 2-11-7, Akasaka, Minato-ku 107-0052. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.

Contact Details of Avianca Tokyo Office

To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Tokyo, refer to the table below.

Address: 8F ATT New Tower, 2-11-7, Akasaka, Minato-ku 107-0052

Contact Number: +81 50 3388 2939

Office Hours: Monday to Friday 09:00 to 17:00

Email ID: servicioavianca@avianca.com

Official Website: https://www.avianca.com/

Airport Details in Tokyo

Alongside the office, flyers are able to inquire about services at the counters of the airline at HND Airport. The details of the same are mentioned below.

Airport:Tokyo Haneda Airport
Address:3-3-2 Hanedakuko, Ota City, Tokyo 144-0041, Japan
Telephone:81 3-5757-8111
Airport Code:HND

Avianca Headquarters Address & Contact Information

All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.

Address:Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia
Phone Number:+57 601 794 8488

Issues Handled at the Avianca Office in Tokyo

Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Tokyo office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.

Schedule changesTicket refunds
Check-in supportBaggage complaints
Visa guidanceSeat upgrades
Flight bookingUnaccompanied minor assistance
Pet travelFlight information
Baggage requestsGroup travel
Loyalty supportMiles redemption
Insurance queriesTerminal information
Customer complaintsBooking problems

Facilities Rendered at the Tokyo Office

As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Tokyo office. Mainly, the following amenities are served here.

Passenger assistance desksVehicle parking facilities
Easy transport connectivityComfortable seating spaces
Light refreshment optionsFriendly staff

Map of the Tokyo Office of Avianca

Flyers can contact Avianca in Tokyo by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.

Here is a list of all Avianca Offices

From departures to arrivals, Avianca’s Tokyo office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.

FAQs

Where is the Avianca Tokyo office?

The Avianca in Tokyo office is located in 8F ATT New Tower, 2-11-7, Akasaka, Minato-ku 107-0052.

How to contact Avianca in Tokyo?

By dialing +81 50 3388 2939, one can contact the Tokyo office.

Can the Tokyo office provide visa guidance?

Yes, the authorities of Avianca in Tokyo provide guidance regarding travel documents, visa requirements, and entry regulations for different countries.

Can you upgrade your seat at the Tokyo office?

Flyers can inquire about seat upgrades, premium cabin availability, and eligibility at Avianca in Tokyo.