The Avianca Florencia office is located in Cra. 13 #11-769, Florencia, Caquetá, Colombia. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.

Contact Details of Avianca Florencia Office

To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Florencia, refer to the table below.

Address: Cra. 13 #11-769, Florencia, Caquetá, Colombia

Contact Number: 1 (866) 919-0081

Office Hours: Monday to Saturday: 09:00 AM to 19:00 PM

Email ID: servicioavianca@avianca.com

Official Website: https://www.avianca.com/

Airport Details in Florencia

Alongside the office, flyers are able to inquire about services at the counters of the airline at FLA Airport. The details of the same are mentioned below.

Airport:Gustavo Artunduaga Paredes Airport
Address:Florencia, Caqueta, Colombia
Telephone:57 8 4351110
Airport Code:FLA

Avianca Headquarters Address & Contact Information

All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.

Address:Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia
Phone Number:+57 601 794 8488

Issues Handled at the Avianca Office in Florencia

Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Florencia office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.

Schedule changesTicket refunds
Check-in supportBaggage complaints
Visa guidanceSeat upgrades
Flight bookingUnaccompanied minor assistance
Pet travelFlight information
Baggage requestsGroup travel
Loyalty supportMiles redemption
Insurance queriesTerminal information
Customer complaintsBooking problems

Facilities Rendered at the Florencia Office

As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Florencia office. Mainly, the following amenities are served here.

Passenger assistance desksVehicle parking facilities
Easy transport connectivityComfortable seating spaces
Light refreshment optionsFriendly staff

Map of the Florencia Office of Avianca

Flyers can contact Avianca in Florencia by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.

Here is a list of all Avianca Offices

From departures to arrivals, Avianca’s Florencia office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.

FAQs

Where is the Avianca Florencia office?

The Avianca in Florencia office is located in Cra. 13 #11-769, Florencia, Caquetá, Colombia.

How to contact Avianca in Florencia?

By dialing 1 (866) 919-0081, one can contact the Florencia office.

Can the Florencia office provide visa guidance?

Yes, the authorities of Avianca in Florencia provide guidance regarding travel documents, visa requirements, and entry regulations for different countries.

Can you upgrade your seat at the Florencia office?

Flyers can inquire about seat upgrades, premium cabin availability, and eligibility at Avianca in Florencia.