STARLUX Airlines has built its office in Ho Chi Minh City, Vietnam. Here, regional flyers can approach the STARLUX Airlines Ho Chi Minh City office to get flight-related assistance. Either before their flights or after landing, they can visit the location. Further, they can also seek support via a dedicated phone number. Alternatively, one can visit the official website to get information about airline policies.

Contact Details of STARLUX Airlines Ho Chi Minh City Office

Flyers can get all the details to contact the Ho Chi Minh City office by referring to the table below.

Address: Unit 1905, 19th Floor, mPlaza Saigon, No. 39 Le Duan Street, Ben Nghe Ward, District 1

Contact Number: +84 28 7107 0909

Office Hours: Monday to Friday, 08:00 AM–12:00 PM and 01:00 PM–05:00 PM (Closed weekends and public holidays)

Email ID: customerservice@cs.starlux-airlines.com

Official Website: https://www.starlux-airlines.com/en-US

Details of the Airport in Ho Chi Minh City

To talk with the airline’s representatives at the airport in Ho Chi Minh City, one should be aware of the carrier’s desk. Usually, it is located in the operating terminal.

Airport:Tan Son Nhat International Airport
Address:36 Truong Son Street, Tan Son Hoa Ward, Ho Chi Minh City 705000, Vietnam
Telephone:+84 28 3848 5383
Airport Code:SGN

STARLUX Airlines Headquarters Address & Contact Details

To handle matters that require a higher level of assistance, STARLUX Airlines Headquarters is there. To reach the HQ office, use the details below.

Address:No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Phone Number:+886-2-2791-1199

Queries Addressed at the STARLUX Airlines Office in Ho Chi Minh City

At the Ho Chi Minh City office, there is a team of dedicated employees who work on resolving customers’ issues. In other words, flyers can get answers to their problems by communicating with these professionals.

Baggage allowance informationFlight schedule and status updates
Boarding pass reissuanceExcess baggage purchases
Lost, damaged, or delayed baggage supportOnline check-in assistance
Refund requestsSTARLUX COSMILE membership
Seat selection and upgradesAward ticket bookings and mileage redemption
Unaccompanied minor servicesSpecial assistance requests
Pet travel arrangementsSpecial meal requests
Visa and travel documentsPassenger complaints and feedback resolution

Facilities Offered at the Ho Chi Minh City Office

Visitors can feel comfortable after visiting the Ho Chi Minh City office of STARLUX. Generally, the following facilities are available here.

Assistance counterComplimentary refreshments
Assistance for passengers with reduced mobilityWaiting areas

Map of the Ho Chi Minh City Office of STARLUX Airlines

Use the map mentioned below to get to the Ho Chi Minh City office of STARLUX. Through this map, one can find the location by entering the address. Further, it is free to use and also has interactive features.

Here is list of all STARLUX Airlines Offices.

In conclusion, the STARLUX Airlines office in Ho Chi Minh City provides reliable assistance for a wide range of travel-related services. Whether flyers need help with reservations, baggage, or refunds, the office staff is available to offer prompt guidance.

FAQs

What is the address of STARLUX Airlines’ Ho Chi Minh City office?

The address of STARLUX Ho Chi Minh City office is Unit 1905, 19th Floor, mPlaza Saigon, No. 39 Le Duan Street, Ben Nghe Ward, District 1.

Can I book a flight at the STARLUX Ho Chi Minh City office?

Yes, flyers can make new reservations, modify existing bookings, and receive fare-related assistance at the Ho Chi Minh City office.

Does the Ho Chi Minh City office assist with baggage issues?

The STARLUX Ho Chi Minh City office provides support for baggage allowance, excess baggage, and lost, delayed, or damaged baggage inquiries.

Can I request a refund through the STARLUX Airlines Ho Chi Minh City office?

Eligible passengers can submit refund requests and receive guidance on the airline’s refund policy.

Does the Ho Chi Minh City office provide COSMILE membership support?

Indeed, the Ho Chi Minh City office assists with STARLUX COSMILE membership inquiries, mileage redemption, and award ticket bookings.