STARLUX Airlines’ Headquarters is situated in Taipei City, Taiwan. The carrier’s passengers can visit this place and ask for solutions for their complex issues. Usually, the professionals working here work on unresolved matters by city offices or other platforms. They carefully review concerns and provide solutions.

 Contact Details of STARLUX Airlines Headquarters

STARLUX Airlines flyers can get in touch with the authorities using the details mentioned below.

Headquarters Address:No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Contact Number:+886-2-2791-1199
Office Hours:Monday to Sunday & Public Holidays 08:00-20:00
Email ID:esg@starlux-airlines.com
Official Website:https://www.starlux-airlines.com/
Facebook:https://www.facebook.com/starluxairlinesUS
Twitter:https://x.com/starluxjapan
Instagram:https://www.instagram.com/starluxairlinesus/
YouTube:https://www.youtube.com/@STARLUXAIRLINES

Issues Handled at STARLUX Airlines HQ

Should flyers require support before or after their trip with STARLUX Airlines, they can contact the employees for assistance.

Flight cancellationsUnaccompanied minor travel
Special assistance requestsFlight delays
Seat selection or upgradesPet travel arrangements
Delayed/lost/damaged baggageMissed connections
Frequent flyer program inquiriesVisa and travel document guidance
Complaints/feedback/compensation requestsCheck-in problems

Executive Customer Service Contacts of STARLUX Airlines Main Office

STARLUX Airlines HQ accepts customer complaints and oversees the resolution of significant service-related issues. Some key executives working here are listed below.

NameDesignation
Chang Kuo-weiChairman
Chien Hua (Glenn)Chief Executive Officer (CEO)
Chi Yao HuangChaiChief Technology / Science / R&D Officer
Chih Lin ChangDirector of Finance/CFO
Chris ChenChief Marketing Officer
Pei Pei HuangGeneral Counsel
Hsin Hui LinComptroller/Auditor

Map of STARLUX Airlines Head Office

Refer to the table mentioned below to get the directions to the main office of STARLUX Airlines. In addition, to locate nearby parking lots, this feature is useful.

AT the main office of STARLUX Airlines, flyers can get help with important travel-related concerns and unresolved issues. Furthermore, they can use the available contact details to reach the office for additional assistance.

FAQs

What is the address of STARLUX Airlines Headquarters?

The address of STARLUX Airlines HQ is No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan.

Can I contact the head office for booking assistance?

Yes, flyers can contact the office for help with booking-related concerns and other service issues.

Does the main office of STARLUX Airlines handle flight cancellations and refunds?

The office can assist with flight cancellations, refund requests, and other travel-related inquiries.

Can I report lost or delayed baggage to the STARLUX Airlines HQ?

Flyers can contact the authorities here regarding lost, delayed, or damaged baggage.

Can you submit a complaint to the main office?

Indeed, the STARLUX Airlines HQ accepts customer complaints, feedback, and requests for further support.