Located at No. 1 Farriers Yard, 77 Fulham Palace Rd, London W6 8JA, United Kingdom, the South African Airways (SAA) office in London is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.

Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.

South African Airways London Office Contact Details

The following contact details of the London office can assist travelers in connecting with its staff quickly.

Office: No. 1 Farriers Yard, 77 Fulham Palace Rd, London W6 8JA, United Kingdom.

Contact Number: 44 20 8576 5505

Working Hours: daily from 7:00 AM to 9:00 PM

Email ID: SAACustomerservice@flysaa.com

Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in

Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status

Official Website of South African Airways: https://www.flysaa.com/

Map of the South African Airways Office in London

South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.

Details of Heathrow Airport in London

For passengers arriving and departing with South African Airways at Heathrow Airport in London, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.

TerminalTerminal 3
AddressHounslow, United Kingdom
Contact NumberNo Available
Airport CodeLHR

Amenities Provided at the London Office

After visiting the South African Airways London office, a passenger may find the basic amenities. These are available for the convenience of the passengers.

  • Customer service help desk
  • Waiting area
  • Tea or coffee
  • Pet-friendly areas

Queries Resolved at South African Airways London Office

The London office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:

Refund requestsSpecial assistance services
Flight bookings/reservationsFlight status or schedules
Excess baggage queriesBaggage allowances
Ticket rebooking/cancellationsFlight updates
Travel policy informationPet-travel inquiries

Aircraft Operated by South African Airways

To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:

  • Airbus A330-300
  • A330-200 
  • A350-900 
  • A340-300/600
  • A320-200
  • Airbus A319-100

South African Airways Headquarters Contact Details

For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.

Headquarters AddressAirways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa
Phone Number+27 11 978 1111
Operating HoursDaily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays)

List of all South African Airways Offices.

The London office of SAA helps passengers flying to or from England by providing booking assistance, flight status updates, and travel advice.

FAQs

Where is the South African Airways office located in London?

The SAA London office is located at No. 1 Farriers Yard, 77 Fulham Palace Rd, London W6 8JA, United Kingdom.

How can I contact the London office of South African Airways?

One can contact the London office by dialing 44 20 8576 5505.

Can I rebook a SAA flight at the London office?

Yes, a flyer can rebook SAA flights and make changes to tickets at the London Office.

Does the London office of SAA help with luggage issues?

Yes, a passenger can ask about using the baggage allowance, excess baggage, and other luggage-related queries.