Qantas Airways Nairobi office is located in MPF9+Q47, Lower Plains Rd, Nairobi, Kenya. At this office, local flyers in and around Nairobi can make reservations for their flights. Also, they can book/amend/cancel their services. In addition to this physical address, these services can also be handled through phone or email.

Contact Information of Qantas Airways Nairobi Office

The address of the Nairobi office, along with its email address and contact number, is mentioned below. Visitors may use these details to get in touch with the staff of this office.

Address: MPF9+Q47, Lower Plains Rd, Nairobi, Kenya

Contact Number: 022 6111 1818

Office Hours: 9:00 am – 6:00 pm (Monday – Friday)

Email ID: specialhandling@qantas.com.au

Official Website: https://www.qantas.com/

Details of the Airport in Nairobi

Qantas Airways also has its dedicated counter at Jomo Kenyatta International Airport in Nairobi. Here, it deals with passengers’ queries they encounter while flying.

Name:Jomo Kenyatta International Airport
Address:Nairobi, Kenya
Telephone:254 20 6618000
Airport Code:NBO

Qantas Airways Headquarters Details

At Qantas Airways Headquarters, all the key decisions are made. Additionally, the senior staff working here support their customers delicately.

Address:10 Bourke Road, Mascot, NSW 2020, Australia
Phone Number:+61 2 9691 3636

Queries Addressed at the Qantas Airways Nairobi Office

On a daily basis, the staff of Qantas Airways in Nairobi addresses multiple issues of their visitors. From booking tickets to adding services, these visitors can ask for any travel-related concern.

Check-in proceduresBaggage allowance and excess baggage
Seats selection and cabin upgradesFlight bookings
Cancellation and refund processingTicket date changes
Rescheduling of flightsLost, delayed, or damaged baggage support
Travel documentation and visa-related queriesBoarding and flight information

Facilities Offered at the Nairobi Office

For the convenience of their customers, the Nairobi office houses multiple amenities. These facilities vary from a comfortable environment to refreshments.

Air-conditioned interiorsHelp desks for quick assistance
Eatables and drinksComfortable seating areas
Connectivity with public transportParking lots

Map of the Qantas Airways Office in Nairobi

By referring to the map of the office of Qantas Airways in Nairobi, a flyer can visit it. Along with showing the address, it also displays directions to reach this place.

Here is a list of all Qantas Airways Offices.

Whether frequent or first-time flyers, anyone can visit the Qantas Airways Nairobi office to address their concerns. Also, they can contact this office by dialing its phone number. Besides, its email address can also be utilised to register complaints.

FAQs

What is the address of Qantas Airways Nairobi office?

The address of the Nairobi office is MPF9+Q47, Lower Plains Rd, Nairobi, Kenya.

Can I change the date of my ticket at its Nairobi office?

Yes, passengers can request ticket date changes at the Nairobi office. Any applicable fare difference/change fee depends on conditions.

Does the Qantas office in Nairobi help with rescheduling flights?

Indeed, the office staff of Qantas Airways helps reschedule the flights, including modifying departure times or dates based on availability.

How can I get help with the travel documentation of Qantas Airways?

Flyers can visit/contact the Nairobi office to receive guidance on passport validity, visa requirements, and other key travel documents.