Qantas Airways Headquarters is located at 10 Bourke Road, Mascot, New South Wales 2020, Australia, adjacent to Sydney Airport. This office is responsible for all the crucial decisions for operating the airline. From safety standards to fleet management, it plays a vital role. Additionally, it houses a team of experienced and trained professionals who oversee the daily operations of this airline.

Information on Qantas Airways Headquarters

To communicate/address concerns at Qantas Airways Head Office, visitors can refer to the table below. From address to social media profiles, it consists of crucial details for the same.

Address:10 Bourke Road, Mascot, New South Wales 2020, Australia, adjacent to Sydney Airport
Contact Number:+61 2 9691 3636
Email ID:info@qantasgrouptravel.com  
Office Hours:Monday to Friday from 9 am to 4 pm
Website: https://www.qantas.com/
Facebook:https://www.facebook.com/Qantas
Twitter:https://x.com/Qantas
Instagram:https://www.instagram.com/qantaswine
YouTube:https://www.youtube.com/user/Qantas

Queries Handled at Qantas Airways Main Office

Whether for arrivals or departures, concerns related to any flight operation are addressed at the Qantas Airways HQ. By interacting with top-level officials, prompt solutions can be expected.

Changes to travel dates, routes, and itinerariesTicket cancellations, refunds, and rebooking assistance
Seat upgrades and cabin class changesSupport for lost, delayed, or damaged baggage
Baggage allowance guidanceSpecial meals and onboard services
Flight reservations and group bookingsVisa, passport, and travel documentation queries

Executive Customer Service Contacts of Qantas Airways 

Qantas Airways Headquarters has a team of dedicated officials who support their customers for every flight-related concern. Their names, along with their designations, are mentioned below.

NameDesignation
John MullenChairman
Vanessa HudsonGroup CEO and Managing Director
Nora ScheinkestelNon-Executive Director
Doug ParkerDirector
Dion WeislerNon-Executive Director
Belinda Jane HutchinsonNon-Executive Director
Heather SmithNon-Executive Director

Map of Qantas Airways HQ

For a physical visit to the main office of Qantas Airways, a visitor must have access to its map. However, it is attached below for the convenience of visitors. Use it to visit the office or to find nearby parking lots.

Qantas Airways Head Office supports its passengers with travel queries in every possible way. For the same, it has employed a team of dedicated officials who provide timely support and guidance to passengers.

FAQs

Where is the Qantas Airways Headquarters?

The Qantas Airways Headquarters is located at 10 Bourke Road, Mascot, New South Wales 2020, Australia, adjacent to Sydney Airport.

Can I contact the Qantas Airways main office?

Yes, by dialling +61 2 9691 3636, one can contact the main office of Qantas Airways.

Does Qantas Airways HQ assist with flight disruptions due to weather/technical issues?

Yes, the main office of Qantas Airways offers guidance and support for flyers affected by delays/cancellations, including rebooking options, compensation information, etc.

Can Qantas Airways main office handle feedback and complaints?

Indeed, flyers can share their feedback, complaints, or suggestions with headquarters, where dedicated teams review and respond to improve service quality.