Qantas Airways Headquarters is located at 10 Bourke Road, Mascot, New South Wales 2020, Australia, adjacent to Sydney Airport. This office is responsible for all the crucial decisions for operating the airline. From safety standards to fleet management, it plays a vital role. Additionally, it houses a team of experienced and trained professionals who oversee the daily operations of this airline.
Information on Qantas Airways Headquarters
To communicate/address concerns at Qantas Airways Head Office, visitors can refer to the table below. From address to social media profiles, it consists of crucial details for the same.
| Address: | 10 Bourke Road, Mascot, New South Wales 2020, Australia, adjacent to Sydney Airport |
| Contact Number: | +61 2 9691 3636 |
| Email ID: | info@qantasgrouptravel.com |
| Office Hours: | Monday to Friday from 9 am to 4 pm |
| Website: | https://www.qantas.com/ |
| Facebook: | https://www.facebook.com/Qantas |
| Twitter: | https://x.com/Qantas |
| Instagram: | https://www.instagram.com/qantaswine |
| YouTube: | https://www.youtube.com/user/Qantas |
Queries Handled at Qantas Airways Main Office
Whether for arrivals or departures, concerns related to any flight operation are addressed at the Qantas Airways HQ. By interacting with top-level officials, prompt solutions can be expected.
| Changes to travel dates, routes, and itineraries | Ticket cancellations, refunds, and rebooking assistance |
| Seat upgrades and cabin class changes | Support for lost, delayed, or damaged baggage |
| Baggage allowance guidance | Special meals and onboard services |
| Flight reservations and group bookings | Visa, passport, and travel documentation queries |
Executive Customer Service Contacts of Qantas Airways
Qantas Airways Headquarters has a team of dedicated officials who support their customers for every flight-related concern. Their names, along with their designations, are mentioned below.
| Name | Designation |
|---|---|
| John Mullen | Chairman |
| Vanessa Hudson | Group CEO and Managing Director |
| Nora Scheinkestel | Non-Executive Director |
| Doug Parker | Director |
| Dion Weisler | Non-Executive Director |
| Belinda Jane Hutchinson | Non-Executive Director |
| Heather Smith | Non-Executive Director |
Map of Qantas Airways HQ
For a physical visit to the main office of Qantas Airways, a visitor must have access to its map. However, it is attached below for the convenience of visitors. Use it to visit the office or to find nearby parking lots.
Qantas Airways Head Office supports its passengers with travel queries in every possible way. For the same, it has employed a team of dedicated officials who provide timely support and guidance to passengers.
FAQs
The Qantas Airways Headquarters is located at 10 Bourke Road, Mascot, New South Wales 2020, Australia, adjacent to Sydney Airport.
Yes, by dialling +61 2 9691 3636, one can contact the main office of Qantas Airways.
Yes, the main office of Qantas Airways offers guidance and support for flyers affected by delays/cancellations, including rebooking options, compensation information, etc.
Indeed, flyers can share their feedback, complaints, or suggestions with headquarters, where dedicated teams review and respond to improve service quality.

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