Azerbaijan Airlines’ office in Astana is located at NurAi&Co LLP, 38, Mangilik Yel, Office 38, Astana, Kazakhstan. Visiting this office is useful when customers need direct or personalised assistance for travel-related queries. Or, they can report issues here that are difficult to handle online or over the phone. Nonetheless, they should have information related to all the platforms. This is because different concerns may be resolved faster through calls, social media platforms, or emails.

Contact Details of Azerbaijan Airlines Office in Astana

The table below depicts the contact details of the Astana office of Azerbaijan, including its address, phone number, and email address.

Address: NurAi&Co LLP, 38, Mangilik Yel, Office 38, Astana, Kazakhstan

Contact Number: +7(7172) 27 01 00

Email ID: astana@azal.az

Office Hours: Monday – Sunday: 24 Hours

Official Website: https://www.azal.az/

Astana Airport Details

Also, passengers of Astana can discuss their concerns at the dedicated counter at Astana International Airport.

Airport:Astana International Airport
Address:Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Telephone:+7 7172 70 29 99
Airport Code:TSE

Azerbaijan Airlines Headquarters Address & Contact Details

Located in Baku, Azerbaijan Airlines’ Headquarters handles all the core operations. Hence, customers can contact this office for complex or unresolved concerns.

Address:126 A Nizami Street, AZ-1010, in Baku, Azerbaijan
Phone Number:+994 (12) 598 88 80

Issues Resolved at the Astana Office

The motive of the staff of the Azerbaijan office in Astana is to resolve their guests’ issues promptly. However, they also aim to guide them through travel processes.

Flight rescheduling/date changesDamaged baggage reporting
Excess baggage informationTicket cancellation requests
Baggage lost complaintsSeat selection or upgrades
Check-in assistanceVisa and travel document guidance
Flight booking assistanceRefund-related queries
Flight status and schedule updatesSpecial assistance requests
Unaccompanied minor servicesAZAL miles issues

Amenities Served at the Office of Azerbaijan Airlines in Astana

While managing their flight-related requirements, some amenities are served to guests. These facilities are designed to make their visit comfortable.

Internet connectivitySnacks and beverages
Mobile charging pointsSupport in multiple languages

Map of the Azerbaijan Airlines Astana Office

The map of the  Azerbaijan Airlines office in Astana is helpful for both first-time visitors and frequent customers. It allows them to identify the exact route with accurate directions.

Here is a list of all Azerbaijan Airlines Offices.

Finally, local customers of Azerbaijan Airlines can visit its office in Astana for general queries. Here, they can get support from experienced professionals. Alongside, they can have access to various amenities while receiving assistance.

FAQs

What is the location of Azerbaijan Airlines office in Astana?

Azerbaijan Islamabad office is located at NurAi&Co LLP, 38, Mangilik Yel, Office 38, Astana, Kazakhstan.

Can I request special travel assistance at the office of Azerbaijan in Astana?

Customers can request wheelchairs, medical support, and other special travel services at the Astana office.

Does the Azerbaijan Airlines office in Astana help with baggage-related concerns?

Flyers can report lost, delayed, or damaged bags at the Astana office and receive support regarding baggage policies.

Can I enrol in the AZAL miles program at the Astana office?

Travellers can register for the AZAL miles program through the Astana office of the airline.

Can you make group travel bookings at the Azerbaijan Astana office?

The staff at the Astana office of Azerbaijan helps passengers with group reservations and related travel arrangements.