The Avianca Bogota office is located in Calle 81 # 11-58. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.
Contact Details of Avianca Bogota Office
To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Bogota, refer to the table below.
Address: Calle 81 # 11-58
Contact Number: +57 601 616 2501
Office Hours: Monday to Friday 10:00 to 18:00. Saturday 10:00 to 13:00
Email ID: servicioavianca@avianca.com
Official Website: https://www.avianca.com/
Airport Details in Bogota
Alongside the office, flyers are able to inquire about services at the counters of the airline at BOG Airport. The details of the same are mentioned below.
| Airport: | El Dorado International Airport |
| Address: | Av. El Dorado #103-09, Bogotá, Colombia |
| Telephone: | +57 601 2662000 |
| Airport Code: | BOG |
Avianca Headquarters Address & Contact Information
All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.
| Address: | Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia |
| Phone Number: | +57 601 794 8488 |
Issues Handled at the Avianca Office in Bogota
Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Bogota office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.
| Schedule changes | Ticket refunds |
| Check-in support | Baggage complaints |
| Visa guidance | Seat upgrades |
| Flight booking | Unaccompanied minor assistance |
| Pet travel | Flight information |
| Baggage requests | Group travel |
| Loyalty support | Miles redemption |
| Insurance queries | Terminal information |
| Customer complaints | Booking problems |
Facilities Rendered at the Bogota Office
As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Bogota office. Mainly, the following amenities are served here.
| Passenger assistance desks | Vehicle parking facilities |
| Easy transport connectivity | Comfortable seating spaces |
| Light refreshment options | Friendly staff |
Map of the Bogota Office of Avianca
Flyers can contact Avianca in Bogota by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.
Here is a list of all Avianca Offices
From departures to arrivals, Avianca’s Bogota office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.
FAQs
The Avianca in Bogota office is located in Calle 81 # 11-58.
By dialing +57 601 616 2501, one can contact the Bogota office.
Yes, the authorities of Avianca in Bogota provide guidance regarding travel documents, visa requirements, and entry regulations for different countries.
Flyers can inquire about seat upgrades, premium cabin availability, and eligibility at Avianca in Bogota.

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