Air Astana Urumqi office is located in Air Astana Urumqi Room 1703, 17th Floor 101st Building Greenland center, No. 2888 Hongguangshan road, Shuimogou District, Urumqi. Through this office, the airline provides support to its passengers for all air travel-related issues. Here, they can get professional guidance from staff. In addition, they can make reservations, request special services, and resolve concerns without needing to visit the airport counters.

Contact Details of Air Astana Urumqi Office

Visitors can communicate with Air Astana’s staff in Urumqi by using the following details. It includes the office’s address, phone numbers, and email ID.

Address: Air Astana Urumqi Room 1703, 17th Floor 101st Building Greenland center, No. 2888 Hongguangshan road, Shuimogou District, Urumqi

Contact Number: 86 991 2822987

Office Hours: Monday-Sunday : 24 Hours

Email ID: call.centre@airastana.com

Official Website: https://airastana.com/

Details of the Airport in Urumqi

At the Ürümqi Diwopu International Airport in Urumqi, flyers can inquire about their issues. Here, the dedicated counter of Air Astana is located to deal with flyers/visitors.

Name:Ürümqi Diwopu International Airport
Address:Xinshi, Wulumuqi, Xinjiang, China
Contact Number:86 991 380 8000
Airport Code:URC

Air Astana Headquarters Details

From fleet to customer strategies, all crucial decisions of Air Astana are managed from its Air Astana Headquarters. Also, they handle passengers’ queries that remain unresolved at local offices.

Address:4A Zakarpatskaya Street, Turksib District, Almaty, 050039, Kazakhstan
Phone Number:+7 (727) 244 44 77

Issues Handled at the Urumqi Office of Air Astana

All queries of local flyers related to the flights of Air Astana are handled at the Urumqi. From booking tickets to special services, this place can be highly beneficial.

Frequent flyer program queriesRefund requests
Upgrades using miles/loyalty pointsSupport for promotional fares and discounts
Guidance on airport lounge accessUnaccompanied minor travel arrangements
Meet and greet service requestsClarification on check-in deadlines
Itinerary modificationsChanges in travel dates
Ticket bookingsOnline payment issues
Fare rules and policies explanationsAssistance with travel insurance-related concerns

Amenities Offered at the Urumqi Office

Multiple facilities are offered at the Urumqi office for its visitors to enhance their experience.

Air-conditioned environmentSeating areas
Customer assistance countersInformation and help desks
Easy access to public transportParking facilities nearby

Map of the Air Astana Office in Urumqi

The map of the Urumqi office is helpful in getting its location.

Here is a list of all Air Astana Offices.

At the Air Astana Urumqi office, visitors can get help with their travel needs. The staff is friendly and ready to assist with bookings, changes, or any questions. They try to solve problems quickly and clearly, so passengers can plan their trips easily.

FAQs

 What is the location of the Air Astana Urumqi office?

The Urumqi office is located in Air Astana Urumqi Room 1703, 17th Floor 101st Building Greenland center, No. 2888 Hongguangshan road, Shuimogou District, Urumqi.

Is ticket booking available at the Urumqi office?

Yes, flyers can book flight tickets directly at the Air Astana office with the help of representatives.

Can the Air Astana office in Urumqi help with itinerary modifications?

Indeed, the office’s staff assist with itinerary changes, including date, time, or route adjustments.