Air Astana Jakarta Office in Indonesia

Air Astana Jakarta office is located in Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia. Through this office, the airline provides support to its passengers for all air travel-related issues. Here, they can get professional guidance from staff. In addition, they can make reservations, request special services, and resolve concerns without needing to visit the airport counters.

Contact Details of Air Astana Jakarta Office

Visitors can communicate with Air Astana’s staff in Jakarta by using the following details. It includes the office’s address, phone numbers, and email ID.

Address: Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia

Contact Number: 6221 6410888

Office Hours: Monday-Sunday : 24 Hours

Email ID: call.centre@airastana.com

Official Website: https://airastana.com/

Details of the Airport in Jakarta

At the Soekarno–Hatta International Airport in Jakarta, flyers can inquire about their issues. Here, the dedicated counter of Air Astana is located to deal with flyers/visitors.

Name:	Soekarno–Hatta International Airport
Address:	Soekarno-Hatta, Tangerang, Banten 19120, Indonesia
Contact Number:	62 21 550 5000
Airport Code:	CGK

Air Astana Headquarters Details

From fleet to customer strategies, all crucial decisions of Air Astana are managed from its Air Astana Headquarters. Also, they handle passengers’ queries that remain unresolved at local offices.

Address:	4A Zakarpatskaya Street, Turksib District, Almaty, 050039, Kazakhstan
Phone Number:	+7 (727) 244 44 77

Issues Handled at the Jakarta Office of Air Astana

All queries of local flyers related to the flights of Air Astana are handled at the Jakarta. From booking tickets to special services, this place can be highly beneficial.

Frequent flyer program queries	Refund requests
Upgrades using miles/loyalty points	Support for promotional fares and discounts
Guidance on airport lounge access	Unaccompanied minor travel arrangements
Meet and greet service requests	Clarification on check-in deadlines
Itinerary modifications	Changes in travel dates
Ticket bookings	Online payment issues
Fare rules and policies explanations	Assistance with travel insurance-related concerns

Amenities Offered at the Jakarta Office

Multiple facilities are offered at the Jakarta office for its visitors to enhance their experience.

Air-conditioned environment	Seating areas
Customer assistance counters	Information and help desks
Easy access to public transport	Parking facilities nearby

Map of the Air Astana Office in Jakarta

The map of the Jakarta office is helpful in getting its location.

Here is a list of all Air Astana Offices.

At the Air Astana Jakarta office, visitors can get help with their travel needs. The staff is friendly and ready to assist with bookings, changes, or any questions. They try to solve problems quickly and clearly, so passengers can plan their trips easily.