Air Astana Moscow office is located in Bolshoy Gnezdnikovskiy pereulok, 1, стр. 2, Moscow, Russia, 125009. Through this office, the airline provides support to its passengers for all air travel-related issues. Here, they can get professional guidance from staff. In addition, they can make reservations, request special services, and resolve concerns without needing to visit the airport counters.
Contact Details of Air Astana Moscow Office
Visitors can communicate with Air Astana’s staff in Moscow by using the following details. It includes the office’s address, phone numbers, and email ID.
Address: Bolshoy Gnezdnikovskiy pereulok, 1, стр. 2, Moscow, Russia, 125009
Contact Number: 7 495 287-70-08
Office Hours: Monday-Friday : 9 am–6 pm
Email ID: call.centre@airastana.com
Official Website: https://airastana.com/
Details of the Airport in Moscow
At the Sheremetyevo International Airport in Moscow, flyers can inquire about their issues. Here, the dedicated counter of Air Astana is located to deal with flyers/visitors.
| Name: | Sheremetyevo International Airport |
| Address: | Khimki, Moscow Oblast, Russia |
| Contact Number: | 7 495 578-65-65 |
| Airport Code: | SVO |
Air Astana Headquarters Details
From fleet to customer strategies, all crucial decisions of Air Astana are managed from its Air Astana Headquarters. Also, they handle passengers’ queries that remain unresolved at local offices.
| Address: | 4A Zakarpatskaya Street, Turksib District, Almaty, 050039, Kazakhstan |
| Phone Number: | +7 (727) 244 44 77 |
Issues Handled at the Moscow Office of Air Astana
All queries of local flyers related to the flights of Air Astana are handled at the Moscow. From booking tickets to special services, this place can be highly beneficial.
| Frequent flyer program queries | Refund requests |
| Upgrades using miles/loyalty points | Support for promotional fares and discounts |
| Guidance on airport lounge access | Unaccompanied minor travel arrangements |
| Meet and greet service requests | Clarification on check-in deadlines |
| Itinerary modifications | Changes in travel dates |
| Ticket bookings | Online payment issues |
| Fare rules and policies explanations | Assistance with travel insurance-related concerns |
Amenities Offered at the Moscow Office
Multiple facilities are offered at the Moscow office for its visitors to enhance their experience.
| Air-conditioned environment | Seating areas |
| Customer assistance counters | Information and help desks |
| Easy access to public transport | Parking facilities nearby |
Map of the Air Astana Office in Moscow
The map of the Moscow office is helpful in getting its location.
Here is a list of all Air Astana Offices.
At the Air Astana Moscow office, visitors can get help with their travel needs. The staff is friendly and ready to assist with bookings, changes, or any questions. They try to solve problems quickly and clearly, so passengers can plan their trips easily.
FAQs
The Moscow office is located in Bolshoy Gnezdnikovskiy pereulok, 1, стр. 2, Moscow, Russia, 125009.
Yes, flyers can book flight tickets directly at the Air Astana office with the help of representatives.
Indeed, the office’s staff assist with itinerary changes, including date, time, or route adjustments.

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