Located at 117 York St, Sydney NSW 2000, Australia, the South African Airways (SAA) office in Sydney is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.

Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.

South African Airways Sydney Office Contact Details

The following contact details of the Sydney office can assist travelers in connecting with its staff quickly.

Office: 117 York St, Sydney NSW 2000, Australia.

Contact Number: 61 2 9286 8960

Working Hours: daily from 7:00 AM to 9:00 PM

Email ID: SAACustomerservice@flysaa.com

Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in

Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status

Official Website of South African Airways: https://www.flysaa.com/

Map of the South African Airways Office in Sydney

South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.

Details of Sydney Airport in Sydney

For passengers arriving and departing with South African Airways at Sydney Airport in Sydney, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.

TerminalTerminal 3
AddressMascot NSW 2020, Australia
Contact Number+61 2 9667 9111
Airport CodeSYD

Amenities Provided at the Sydney Office

After visiting the South African Airways Sydney office, a passenger may find the basic amenities. These are available for the convenience of the passengers.

  • Customer service help desk
  • Waiting area
  • Tea or coffee
  • Pet-friendly areas

Queries Resolved at South African Airways Sydney Office

The Sydney office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:

Refund requestsSpecial assistance services
Flight bookings/reservationsFlight status or schedules
Excess baggage queriesBaggage allowances
Ticket rebooking/cancellationsFlight updates
Travel policy informationPet-travel inquiries

Aircraft Operated by South African Airways

To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:

  • Airbus A330-300
  • A330-200 
  • A350-900 
  • A340-300/600
  • A320-200
  • Airbus A319-100

South African Airways Headquarters Contact Details

For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.

Headquarters AddressAirways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa
Phone Number+27 11 978 1111
Operating HoursDaily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays)

List of all South African Airways Offices.

The Sydney office of SAA helps passengers flying to or from Australia by providing booking assistance, flight status updates, and travel advice.

FAQs

Where is the South African Airways office located in Sydney?

The SAA Sydney office is located at 117 York St, Sydney NSW 2000, Australia.

How can I contact the Sydney office of South African Airways?

One can contact the Sydney office by dialing 61 2 9286 8960.

Can I rebook a SAA flight at the Sydney office?

Yes, a flyer can rebook SAA flights and make changes to tickets at the Sydney Office.

Does the Sydney office of SAA help with luggage issues?

Yes, a passenger can ask about using the baggage allowance, excess baggage, and other luggage-related queries.