The TransNusa Banjarmasin office is based in Banjarmasin, Indonesia. This office assists flyers with numerous airline-related requirements through trained staff.
Here, they can approach these professionals for support with flight information, reservations, baggage policies, and other travel concerns. Regardless, the team ensures proper coordination of their needs.
TransNusa Banjarmasin Office Contact Details
Passengers can contact or visit the office for assistance from TransNusa staff in Banjarmasin. For reference, they can refer to the details below.
Office: Banjarmasin, Indonesia.
Contact Number: +6221 6310888
Working Hours: Everyday 9 AM to 6 PM
Email ID: we.care@transnusa.co.id
Online Check in: https://www.transnusa.co.id/en/terms-and-conditions/web-check-in
Official Website of TransNusa: https://www.transnusa.co.id/
Map of the Banjarmasin Office of TransNusa
Visitors looking for the Banjarmasin office can use the interactive map.
Details of Syamsudin Noor Airport in Banjarmasin
Flyers traveling through the city can get support from TransNusa through Syamsudin Noor Airport. There are dedicated counters where airline representatives are available.
| Terminal | Domestic Terminal |
| Airport Address | Jalan Akses Bandara Baru, Landasan Ulin Utara, Kec. Landasan Ulin, Kota Banjar Baru, Kalimantan Selatan 70713, Indonesia |
| Telephone Number | No Available |
| Airport Code | BDJ |
Queries Resolved at TransNusa Banjarmasin Office
If a passenger has issues before or after flying with TransNusa, he/she can visit the city office. Here, the staff manages a wide range of queries.
| Flight bookings/reservations | Flight schedules and status updates |
| Baggage allowance details | Excess baggage inquiries |
| Rescheduling and ticket modifications | Ticket cancellations/refunds |
| Group travel requests | Special assistance coordination |
| Travel policy information | General airline service inquiries |
Amenities Provided at the TransNusa Office
Basic facilities are available at the Banjarmasin office for visitors. At this office, they can expect the following facilities, depending on arrangements.
| Seating or waiting area | Assistance desks |
| Support for travelers with reduced mobility | Basic refreshments |
Aircraft Operated by TransNusa
TransNusa operates a mixed and young fleet to support its regional and international flight operations. These are inclusive of the following:
- Airbus A320-200/A320neo
- Airbus A321-200
- COMAC ARJ21-700
TransNusa Head Office Contact Details
At the head office of TransNusa, a flyer can get final decisions on refunds, compensation, and service claims. Hence, for getting this higher-level assistance at TransNusa Head Office, one can refer to the table below.
| Head Office Address | Jl. Cideng Timur No. 10 & 10A, Petojo Utara, Gambir, Jakarta Pusat, 10130, Indonesia |
| Phone Number | +62 21 6310888 |
List of all TransNusa Offices.
TransNusa passengers flying through Indonesia can visit this office for their concerns. They can ensure their travel processes are handled positively and in an organized way by coordinating with the carrier’s team.
FAQs
The TransNusa office is located in Banjarmasin, Indonesia.
The contact number of the Banjarmasin office is +6221 6310888
The Banjarmasin office provides support to passengers for various travel-related queries except check-in services. The airport staff handles these procedures.

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