The TransNusa Makassar office is based in Makassar, Indonesia. This office assists flyers with numerous airline-related requirements through trained staff.
Here, they can approach these professionals for support with flight information, reservations, baggage policies, and other travel concerns. Regardless, the team ensures proper coordination of their needs.
TransNusa Makassar Office Contact Details
Passengers can contact or visit the office for assistance from TransNusa staff in Makassar. For reference, they can refer to the details below.
Office: Makassar, Indonesia.
Contact Number: +6221 6310888
Working Hours: Everyday 9 AM to 6 PM
Email ID: we.care@transnusa.co.id
Online Check in: https://www.transnusa.co.id/en/terms-and-conditions/web-check-in
Official Website of TransNusa: https://www.transnusa.co.id/
Map of the Makassar Office of TransNusa
Visitors looking for the Makassar office can use the interactive map.
Details of Sultan Hasanuddin International Airport in Makassar
Flyers traveling through the city can get support from TransNusa through Sultan Hasanuddin International Airport. There are dedicated counters where airline representatives are available.
| Terminal | Terminal 2 |
| Airport Address | Jalan Raya Airport No.1, Baji Mangngai, Mandai, Maros Regency, South Sulawesi 90552, Indonesia |
| Telephone Number | No Available |
| Airport Code | UPG |
Queries Resolved at TransNusa Makassar Office
If a passenger has issues before or after flying with TransNusa, he/she can visit the city office. Here, the staff manages a wide range of queries.
| Flight bookings/reservations | Flight schedules and status updates |
| Baggage allowance details | Excess baggage inquiries |
| Rescheduling and ticket modifications | Ticket cancellations/refunds |
| Group travel requests | Special assistance coordination |
| Travel policy information | General airline service inquiries |
Amenities Provided at the TransNusa Office
Basic facilities are available at the Makassar office for visitors. At this office, they can expect the following facilities, depending on arrangements.
| Seating or waiting area | Assistance desks |
| Support for travelers with reduced mobility | Basic refreshments |
Aircraft Operated by TransNusa
TransNusa operates a mixed and young fleet to support its regional and international flight operations. These are inclusive of the following:
- Airbus A320-200/A320neo
- Airbus A321-200
- COMAC ARJ21-700
TransNusa Head Office Contact Details
At the head office of TransNusa, a flyer can get final decisions on refunds, compensation, and service claims. Hence, for getting this higher-level assistance at TransNusa Head Office, one can refer to the table below.
| Head Office Address | Jl. Cideng Timur No. 10 & 10A, Petojo Utara, Gambir, Jakarta Pusat, 10130, Indonesia |
| Phone Number | +62 21 6310888 |
List of all TransNusa Offices.
TransNusa passengers flying through Indonesia can visit this office for their concerns. They can ensure their travel processes are handled positively and in an organized way by coordinating with the carrier’s team.
FAQs
The TransNusa office is located in Makassar, Indonesia.
The contact number of the Makassar office is +6221 6310888
The Makassar office provides support to passengers for various travel-related queries except check-in services. The airport staff handles these procedures.

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