Located at Avenida Once de Septiembre 1881, Office 713, the South African Airways (SAA) office in Santiago is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.
Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.
South African Airways Santiago Office Contact Details
The following contact details of the Santiago office can assist travelers in connecting with its staff quickly.
Office: Avenida Once de Septiembre 1881, Office 713.
Contact Number: 56 2 376 9040
Working Hours: daily from 7:00 AM to 9:00 PM
Email ID: SAACustomerservice@flysaa.com
Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in
Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status
Official Website of South African Airways: https://www.flysaa.com/
Map of the South African Airways Office in Santiago
South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.
Details of Arturo Merino Benitez International Airport in Santiago
For passengers arriving and departing with South African Airways at Arturo Merino Benitez International Airport in Santiago, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.
| Terminal | Terminal 2 |
| Address | Av. Armando Cortínez Ote. 1704, Pudahuel, Metropolitan Region, Chile |
| Contact Number | +56 2 2690 1796 |
| Airport Code | SCL |
Amenities Provided at the Santiago Office
After visiting the South African Airways Santiago office, a passenger may find the basic amenities. These are available for the convenience of the passengers.
- Customer service help desk
- Waiting area
- Tea or coffee
- Pet-friendly areas
Queries Resolved at South African Airways Santiago Office
The Santiago office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:
| Refund requests | Special assistance services |
| Flight bookings/reservations | Flight status or schedules |
| Excess baggage queries | Baggage allowances |
| Ticket rebooking/cancellations | Flight updates |
| Travel policy information | Pet-travel inquiries |
Aircraft Operated by South African Airways
To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:
- Airbus A330-300
- A330-200
- A350-900
- A340-300/600
- A320-200
- Airbus A319-100
South African Airways Headquarters Contact Details
For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.
| Headquarters Address | Airways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa |
| Phone Number | +27 11 978 1111 |
| Operating Hours | Daily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays) |
List of all South African Airways Offices.
The Santiago office of SAA helps passengers flying to or from Chile by providing booking assistance, flight status updates, and travel advice.
FAQs
The SAA Santiago office is located at Avenida Once de Septiembre 1881, Office 713.
One can contact the Santiago office by dialing 56 2 376 9040.
Yes, a flyer can rebook SAA flights and make changes to tickets at the Santiago Office.
Yes, a passenger can ask about using the baggage allowance, excess baggage, and other luggage-related queries.

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