South African Airways Cape Town Office in South Africa

Located at Cape Town City Centre, Cape Town, 8000, South Africa, the South African Airways (SAA) office in Cape Town is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.

Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.

South African Airways Cape Town Office Contact Details

The following contact details of the Cape Town office can assist travelers in connecting with its staff quickly.

Office: Cape Town City Centre, Cape Town, 8000, South Africa.

Contact Number: 27 11 978 1111

Working Hours: daily from 7:00 AM to 9:00 PM

Email ID: SAACustomerservice@flysaa.com

Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in

Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status

Official Website of South African Airways: https://www.flysaa.com/

Map of the South African Airways Office in Cape Town

South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.

Details of Cape Town International Airport in Cape Town

For passengers arriving and departing with South African Airways at Cape Town International Airport in Cape Town, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.

Terminal	domestic terminal
Address	Matroosfontein, Cape Town, 7490, South Africa
Contact Number	+27 21 937 1200
Airport Code	CPT

Amenities Provided at the Cape Town Office

After visiting the South African Airways Cape Town office, a passenger may find the basic amenities. These are available for the convenience of the passengers.

Customer service help desk
Waiting area
Tea or coffee
Pet-friendly areas

Queries Resolved at South African Airways Cape Town Office

The Cape Town office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:

Refund requests	Special assistance services
Flight bookings/reservations	Flight status or schedules
Excess baggage queries	Baggage allowances
Ticket rebooking/cancellations	Flight updates
Travel policy information	Pet-travel inquiries

Aircraft Operated by South African Airways

To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:

Airbus A330-300
A330-200
A350-900

A340-300/600
A320-200
Airbus A319-100

South African Airways Headquarters Contact Details

For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.

Headquarters Address	Airways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa
Phone Number	+27 11 978 1111
Operating Hours	Daily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays)

List of all South African Airways Offices.

The Cape Town office of SAA helps passengers flying to or from South Africa by providing booking assistance, flight status updates, and travel advice.