Saudia Airlines has set up a customer-facing office in Jakarta. Moreover, the staff members present at this office are quite skilled and soft-spoken. For instance, travellers who want to access amenities at the airport or are facing baggage inconveniences. Subsequently, they can call or visit Saudia’s Jakarta office to gain authentic information on the matters.

Contact Details of Saudia Airlines Jakarta Office

Most importantly, several contact details coupled with social media handles are attached below. This allows passengers to reach Saudia’s Jakarta office comfortably.

Address: Menara Imperium, Jl. H. R. Rasuna Said No.Kav.1 6th floor, RT.3/RW.1, Kuningan, Karet, Setiabudi, South Jakarta City, Jakarta 12980, Indonesia

Contact Details: 62 21 8356201

Email ID: customerrelations@saudia.com

Office Hours: Sunday to Saturday from 09:30 AM to 05:30 PM

Official Website: https://www.saudia.com/

Details of Jakarta Airport

Furthermore, the Saudia passengers who have their flights scheduled from Soekarno–Hatta International Airport. Accordingly, they can refer to the following information for better clarity.

Airport:Soekarno–Hatta International Airport
Address:Benda, Tangerang City, Banten, Indonesia
Telephone:62 21 55912648
Terminal:Terminal 3
Airport Code:CGK

Saudia Airlines Headquarters Details

Equally important, several times passengers’ queries are a little complicated, and they are not solved at Jakarta office. So, in such scenarios, passengers can ask for assistance at Saudia Airlines Headquarters.

Address:SAUDIA HQ, Al Rawdah, Al Khalidiyyah 23421, Jeddah, Makkah, Saudi Arabia
Main Phone Number:+966 9200 22222
Operating Hours:Monday to Sunday from 09:00 AM to 07:00 PM (On Fridays, the office remains closed)

Queries resolved at the Jakarta Office of Saudia Airlines

Besides, the travellers who are dealing with any of the travel concerns mentioned below. Their doubts can be conveniently handled at the base level of the Jakarta office.

Flight Reservation ErrorsFlight-Ticket Modification
Flight-Ticket CancellationFlight-Ticket Refund
Airport Counter Check-InSelf-Service Kiosk Check-In
Online Check-InSkycare and Protect Assistance
Baggage ServicesAdditional Baggage Services
Lost and Found AssistanceSpecial Dining Selection
Travelling with Children ServicesTravelling with Pets Services
Hotel Booking AssistanceCar Rental Assistance
Travel Insurance ServicesUpgrade Services
SaudiaBEYOND Entertainment AssistanceFast Track Assistance
Al Fursan Miles ServicesLounge Services
Mobility AssistanceSpecial Assistance
In-Flight Meals ServicesIn-Flight Entertainment Services

Amenities offered at the Jakarta Office

As the Jakarta office is often crowded with Saudia flyers. The following are some of the essential facilities that are provided to the customers waiting here.

Information DesksSeating Assistance
Mobility ServicesClose Proximity to Road
Parking FacilitiesBeverages
Customer Support StaffComplimentary WiFi
RestroomsWell-Lit Complex

Map of Saudia Airlines Jakarta Office

Additionally, to make it easier for passengers to reach the location of the Jakarta office. An informative map is attached below for Saudia travellers.

Here is a list of all Saudia Airlines Offices.

Hence, the Jakarta office of Saudia is one of the most appreciated representative offices. From handling lost and found complaints to making changes in the itinerary before the flight. All the significant matters are managed here.

FAQs

What is the address of the Saudia Airlines Jakarta office?

The address of the Saudia Jakarta office is Menara Imperium, Jl. H. R. Rasuna Said No.Kav.1 6th floor, RT.3/RW.1, Kuningan, Karet, Setiabudi, South Jakarta City, Jakarta 12980, Indonesia.

How can I contact the Jakarta office of Saudia Airlines?

You can contact the Jakarta office of Saudia by calling 62 21 8356201.

Does Saudia’s Jakarta office offer Additional Baggage Services?

Yes, Saudia’s Jakarta office offers Additional Baggage Services.

Does the Jakarta office of Saudia provide Travel Insurance Services?

Yes, the Jakarta office of Saudia provide Travel Insurance Services.

What are the operating hours of Saudia Airlines Jakarta office?

The operating hours of Saudia Airlines Jakarta office are Sunday to Saturday from 09:30 AM to 05:30 PM.