Saudia Airlines has set up a customer-facing office in Jakarta. Moreover, the staff members present at this office are quite skilled and soft-spoken. For instance, travellers who want to access amenities at the airport or are facing baggage inconveniences. Subsequently, they can call or visit Saudia’s Jakarta office to gain authentic information on the matters.
Contact Details of Saudia Airlines Jakarta Office
Most importantly, several contact details coupled with social media handles are attached below. This allows passengers to reach Saudia’s Jakarta office comfortably.
Address: Menara Imperium, Jl. H. R. Rasuna Said No.Kav.1 6th floor, RT.3/RW.1, Kuningan, Karet, Setiabudi, South Jakarta City, Jakarta 12980, Indonesia
Contact Details: 62 21 8356201
Email ID: customerrelations@saudia.com
Office Hours: Sunday to Saturday from 09:30 AM to 05:30 PM
Official Website: https://www.saudia.com/
Details of Jakarta Airport
Furthermore, the Saudia passengers who have their flights scheduled from Soekarno–Hatta International Airport. Accordingly, they can refer to the following information for better clarity.
| Airport: | Soekarno–Hatta International Airport |
| Address: | Benda, Tangerang City, Banten, Indonesia |
| Telephone: | 62 21 55912648 |
| Terminal: | Terminal 3 |
| Airport Code: | CGK |
Saudia Airlines Headquarters Details
Equally important, several times passengers’ queries are a little complicated, and they are not solved at Jakarta office. So, in such scenarios, passengers can ask for assistance at Saudia Airlines Headquarters.
| Address: | SAUDIA HQ, Al Rawdah, Al Khalidiyyah 23421, Jeddah, Makkah, Saudi Arabia |
| Main Phone Number: | +966 9200 22222 |
| Operating Hours: | Monday to Sunday from 09:00 AM to 07:00 PM (On Fridays, the office remains closed) |
Queries resolved at the Jakarta Office of Saudia Airlines
Besides, the travellers who are dealing with any of the travel concerns mentioned below. Their doubts can be conveniently handled at the base level of the Jakarta office.
| Flight Reservation Errors | Flight-Ticket Modification |
| Flight-Ticket Cancellation | Flight-Ticket Refund |
| Airport Counter Check-In | Self-Service Kiosk Check-In |
| Online Check-In | Skycare and Protect Assistance |
| Baggage Services | Additional Baggage Services |
| Lost and Found Assistance | Special Dining Selection |
| Travelling with Children Services | Travelling with Pets Services |
| Hotel Booking Assistance | Car Rental Assistance |
| Travel Insurance Services | Upgrade Services |
| SaudiaBEYOND Entertainment Assistance | Fast Track Assistance |
| Al Fursan Miles Services | Lounge Services |
| Mobility Assistance | Special Assistance |
| In-Flight Meals Services | In-Flight Entertainment Services |
Amenities offered at the Jakarta Office
As the Jakarta office is often crowded with Saudia flyers. The following are some of the essential facilities that are provided to the customers waiting here.
| Information Desks | Seating Assistance |
| Mobility Services | Close Proximity to Road |
| Parking Facilities | Beverages |
| Customer Support Staff | Complimentary WiFi |
| Restrooms | Well-Lit Complex |
Map of Saudia Airlines Jakarta Office
Additionally, to make it easier for passengers to reach the location of the Jakarta office. An informative map is attached below for Saudia travellers.
Here is a list of all Saudia Airlines Offices.
Hence, the Jakarta office of Saudia is one of the most appreciated representative offices. From handling lost and found complaints to making changes in the itinerary before the flight. All the significant matters are managed here.
FAQs
The address of the Saudia Jakarta office is Menara Imperium, Jl. H. R. Rasuna Said No.Kav.1 6th floor, RT.3/RW.1, Kuningan, Karet, Setiabudi, South Jakarta City, Jakarta 12980, Indonesia.
You can contact the Jakarta office of Saudia by calling 62 21 8356201.
Yes, Saudia’s Jakarta office offers Additional Baggage Services.
Yes, the Jakarta office of Saudia provide Travel Insurance Services.
The operating hours of Saudia Airlines Jakarta office are Sunday to Saturday from 09:30 AM to 05:30 PM.

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