The Etihad Airways (EY) Shanghai Office is an important hub for passengers who are traveling here to anywhere in the world. The office is located at 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China, which offers comprehensive support for travelers seeking assistance with flight booking, check-in, cancellation, baggage, and other travel-related inquiries.
Whether you’re flying for business, leisure, or traveling with family, the airline’s professional customer support desk at the Etihad Office Shanghai ensures a hassle-free experience at every step of the trip.
From changing the flight date to tracking the status of your refund and from frequent flyer queries to special assistance services, the staff at the Shanghai Office offers prompt and reliable services that reflect the airline’s quality service and world-class standards.
About Etihad Airways Shanghai Office
Below is a detailed table of the Etihad Shanghai office address, contact details, and other useful information that helps passengers connect with the airline’s representatives.
Etihad Airways Shanghai Ticket Office Address: 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China.
Shanghai Ticket Office Contact Number: 86 400 882 2050
Working Hours: Everyday 24/7
Email Address: feedback@etihad.ae
Etihad Airways Online Check in: https://www.etihad.com/en/manage/check-in
Etihad Airways Live Flight Status Tracker: https://www.etihad.com/en-us/manage/flight-status
Official Website of Etihad Airways: https://www.etihad.com/
The Etihad Shanghai office phone number and email are available during business hours for any inquiries related to flight schedule, reservations, or customer support.
Etihad Airways Shanghai Office Map
The Etihad Airways Shanghai office address can be identified using the interactive map below. The office is centrally located, which makes it easily accessible via subway, taxi, or public transport.
Etihad Airways at Shanghai Pudong International Airport (PVG)
Etihad Airways operates from PVG Airport, which offers its passengers easy access to international destinations through a global network.
The Etihad Shanghai office works closely with the airline’s PVG operation, which ensures seamless travel for passengers.
| Facility | Details |
|---|---|
| Terminal | Terminal 2 (T2), PVG |
| Airport Address | S1 Yingbin Expy, Pudong, Shanghai, China |
| Airport Contact | 862 169-667-111 |
| Accessibility | Wheelchair access, elevators, and assistance for travelers with reduced mobility |
| Operating Hours | 24/7 |
At PVG Airport, Etihad Airways passengers can enjoy easy access to check-in counters, lounges, and security facilities for a comfortable flight experience.
Services Offered at Etihad Airways Shanghai Office
The Etihad Office in Shanghai offers a wide range of passenger-focused travel services where the trained airline staff is ready to help.
Below is the overview of all services available at the Etihad’s Shanghai office:
| Seat selection | Baggage handling |
| Flight delays/cancellations | Flight upgrade |
| Booking and reservation problems | Flight booking |
| Baggage services | Visa Guidance |
| Flight status updates | In-flight services |
| Pet travel | Unaccompanied minor service |
| Special Assistance | Ethihad Lotalty Program |
| Reboooking | Special Assistance |
Planes/Aircraft Operated by Etihad Airways
Emirates operates a modern fleet known for its luxury and reliability. The aircraft operated by an airline includes:
- Airbus A320-200
- Airbus A320neo
- Airbus A321-200
- Airbus A321neo
- Airbus A321LR
- Airbus A350-1000
- Airbus A380-800
- Boeing 777-300ER
- Boeing 777-8
- Boeing 777-9
- Boeing 787-9
- Boeing 787-10
Etihad Airways Headquarters Contact Information
For all corporate-related queries and passengers’ concerns that require attention from the management, you can reach the Etihad Airways Headquarters in Abu Dhabi.
| Particulars | Contact Details |
|---|---|
| Headquarters Address | Etihad Airways Centre, New Airport Road, Khalifa City A, Abu Dhabi, United Arab Emirates |
| Phone Number | 971 2 599 0000 |
List of all Etihad Airways Offices.
The Etihad Airways Shanghai office is the most trusted point of contact for passengers in China seeking assistance with travel booking, flight changes, cancellations, and other travel-related matters.
FAQs
The EY Shanghai Office address is 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China.
You can contact the office at 86 400 882 2050 during business hours.
The Etihad Shanghai office operates Everyday 24/7.

Etihad Airways Oslo Office in Norway
Etihad Airways Pattaya Office in Thailand
Etihad Airways Khartoum Office in Sudan
Etihad Airways Kuala Lumpur Office in Malaysia
Etihad Airways Seoul Office in South Korea
Etihad Airways Lagos Office in Nigeria
Etihad Airways Trichy Office in India
Etihad Airways Sydney Office in Australia