The Etihad Airways (EY) Kuala Lumpur Office is an important hub for passengers who are traveling here to anywhere in the world. The office is located at 504, Jln Ampang, City Centre, 55000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, which offers comprehensive support for travelers seeking assistance with flight booking, check-in, cancellation, baggage, and other travel-related inquiries.
Whether you’re flying for business, leisure, or traveling with family, the airline’s professional customer support desk at the Etihad Office Kuala Lumpur ensures a hassle-free experience at every step of the trip.
From changing the flight date to tracking the status of your refund and from frequent flyer queries to special assistance services, the staff at the Kuala Lumpur Office offers prompt and reliable services that reflect the airline’s quality service and world-class standards.
About Etihad Airways Kuala Lumpur Office
Below is a detailed table of the Etihad Kuala Lumpur office address, contact details, and other useful information that helps passengers connect with the airline’s representatives.
Etihad Airways Kuala Lumpur Ticket Office Address: 504, Jln Ampang, City Centre, 55000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
Kuala Lumpur Ticket Office Contact Number: 60 3-7723 7241
Working Hours: Everyday 24/7
Email Address: feedback@etihad.ae
Etihad Airways Online Check in: https://www.etihad.com/en/manage/check-in
Etihad Airways Live Flight Status Tracker: https://www.etihad.com/en-us/manage/flight-status
Official Website of Etihad Airways: https://www.etihad.com/
The Etihad Kuala Lumpur office phone number and email are available during business hours for any inquiries related to flight schedule, reservations, or customer support.
Etihad Airways Kuala Lumpur Office Map
The Etihad Airways Kuala Lumpur office address can be identified using the interactive map below. The office is centrally located, which makes it easily accessible via subway, taxi, or public transport.
Etihad Airways at Kuala Lumpur International Airport (KUL)
Etihad Airways operates from KUL Airport, which offers its passengers easy access to international destinations through a global network.
The Etihad Kuala Lumpur office works closely with the airline’s KUL operation, which ensures seamless travel for passengers.
| Facility | Details |
|---|---|
| Terminal | main passenger terminal, KUL |
| Airport Address | 64000 Sepang, Selangor, Malaysia |
| Airport Contact | 60 387-762-000 |
| Accessibility | Wheelchair access, elevators, and assistance for travelers with reduced mobility |
| Operating Hours | 24/7 |
At KUL Airport, Etihad Airways passengers can enjoy easy access to check-in counters, lounges, and security facilities for a comfortable flight experience.
Services Offered at Etihad Airways Kuala Lumpur Office
The Etihad Office in Kuala Lumpur offers a wide range of passenger-focused travel services where the trained airline staff is ready to help.
Below is the overview of all services available at the Etihad’s Kuala Lumpur office:
| Seat selection | Baggage handling |
| Flight delays/cancellations | Flight upgrade |
| Booking and reservation problems | Flight booking |
| Baggage services | Visa Guidance |
| Flight status updates | In-flight services |
| Pet travel | Unaccompanied minor service |
| Special Assistance | Ethihad Lotalty Program |
| Reboooking | Special Assistance |
Planes/Aircraft Operated by Etihad Airways
Emirates operates a modern fleet known for its luxury and reliability. The aircraft operated by an airline includes:
- Airbus A320-200
- Airbus A320neo
- Airbus A321-200
- Airbus A321neo
- Airbus A321LR
- Airbus A350-1000
- Airbus A380-800
- Boeing 777-300ER
- Boeing 777-8
- Boeing 777-9
- Boeing 787-9
- Boeing 787-10
Etihad Airways Headquarters Contact Information
For all corporate-related queries and passengers’ concerns that require attention from the management, you can reach the Etihad Airways Headquarters in Abu Dhabi.
| Particulars | Contact Details |
|---|---|
| Headquarters Address | Etihad Airways Centre, New Airport Road, Khalifa City A, Abu Dhabi, United Arab Emirates |
| Phone Number | 971 2 599 0000 |
List of all Etihad Airways Offices.
The Etihad Airways Kuala Lumpur office is the most trusted point of contact for passengers in Malaysia seeking assistance with travel booking, flight changes, cancellations, and other travel-related matters.
FAQs
The EY Kuala Lumpur Office address is 504, Jln Ampang, City Centre, 55000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
You can contact the office at 60 3-7723 7241 during business hours.
The Etihad Kuala Lumpur office operates Everyday 24/7.

Etihad Airways Entebbe Office in Uganda
Etihad Airways Sao Paulo Office in Brazil
Etihad Airways Dubai Office in United Arab Emirates
Etihad Airways Istanbul Office in Turkey
Etihad Airways Minsk Office in Belarus
Etihad Airways Hong Kong Office in China
Etihad Airways Islamabad Office in Pakistan
Etihad Airways Kuwait City Office in Kuwait