South African Airways Headquarters

South African Airways’ head office is located at Airways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, in Johannesburg, South Africa. Through this location, flight planning, network management, marketing, finance, and customer service coordination are overseen.

The dedicated staff at this headquarters provides support to these main operational areas, ensuring they can provide good customer service and operate efficiently. Whether customers have queries about their bookings, flight schedules, refund requests, or other travel-related queries, the staff at this office provides reliable and clear information.

Overview of South African Airways Headquarters

To contact South African Airways headquarters regarding services, passengers must know its location, address, and contact information. Hence, for the convenience of passengers, these details are added below in the table.

South African Airways Headquarters Address	Airways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa
Contact Number	+27 11 978 1111
Customer Services	Email: SAACustomerservice@flysaa.com Hours: Weekdays, 08h00 – 16h30 (SAST) Closed weekends and South African Public Holidays
Head Office Hours	Daily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays)
Baggage Service (Lost/damaged)	Email Address: Baggageservices@flysaa.com Call: +27 11 978 3733 Hours: Daily, 06h00 to 19h00 (SAST)
Cargo Reservations and Customer Care	Email Address: SAACargoReservations@flysaa.com Tel: +27 11 978 3366 or +27 11 978 1119 Cargo Office Hours: Weekdays, 08h00 to 17h00 (SAST) Sat, Sun and Public Holidays: 08h00 to 13h00 Call: +27 83 419 8672
Email ID	ReservationsJNB@flysaa.com
Official Website	https://www.flysaa.com/
Social Media Links	Facebook: https://www.facebook.com/FlySAA Instagram: https://www.instagram.com/flysaa/ Twitter: https://x.com/flysaa LinkedIn: https://www.linkedin.com/company/flysaa YouTube: https://www.youtube.com/@southafricanairways

South African Airways Head Office Map

Travelers can find the location of the South African Airways Headquarters by using its interactive map. By clicking on this tool, they can know which roads to take and directions to get there comfortably.

Queries Resolved at South African Airways Headquarters

When it comes to complex issues or questions regarding South African Airways, travellers can reach out directly to South African Airways’ Corporate Office. Here, experienced representatives at the head office will professionally handle and resolve these issues quickly.

Missed connections	In-flight meal request
Flight cancellations/rebooking	Seat selections/upgrades
Frequent flyer queries	Ticket refunds
Travel insurance	Ticket bookings
Delayed/lost baggage	Flight scheduling/modifications
Group bookings	Baggage policies
Issuance of the boarding pass	Online booking issues
Compensation claims	Travel documents
Special accommodations	Extra baggage fees
Flight status information	Airport transfer support

South African Airways Executive Details

To contact South African Airways’ Executive Customer Service team, flyers/visitors can use the table below. These experts offer higher-level assistance for serious concerns.

Name	Designation
Ms Sedzani Faith Mudau	Chairperson
Ms Fathima Gany	Deputy Chairperson
Prof Malesela John Lamola	Chief Executive Officer
Ms Lindsay Olitzki (Interim)	Chief Financial Officer
Ms Vimla Maistry	Communications Officer

Here is a list of all South African Airways Offices.

The headquarters for South African Airways is located in Johannesburg, where it handles many important functions for airline passengers. They can find help with problems related to flying through various contact modes.

FAQs