The Avianca Guangzhou office is located in Room 15D, Annex Building A, 339 Huanshi East Road, Yuexiu District, Guangzhou, China. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.

Contact Details of Avianca Guangzhou Office

To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Guangzhou, refer to the table below.

Address: Room 15D, Annex Building A, 339 Huanshi East Road, Yuexiu District, Guangzhou, China

Contact Number: +86 400 880 4134

Office Hours: Monday to Friday 09:00 to 18:00

Email ID: servicioavianca@avianca.com

Official Website: https://www.avianca.com/

Airport Details in Guangzhou

Alongside the office, flyers are able to inquire about services at the counters of the airline at CAN Airport. The details of the same are mentioned below.

Airport:Guangzhou Baiyun International Airport
Address:98W5+959, Baiyun, Guangzhou, Guangdong Province, China
Telephone:+86 20 3606 6999
Airport Code:CAN

Avianca Headquarters Address & Contact Information

All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.

Address:Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia
Phone Number:+57 601 794 8488

Issues Handled at the Avianca Office in Guangzhou

Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Guangzhou office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.

Schedule changesTicket refunds
Check-in supportBaggage complaints
Visa guidanceSeat upgrades
Flight bookingUnaccompanied minor assistance
Pet travelFlight information
Baggage requestsGroup travel
Loyalty supportMiles redemption
Insurance queriesTerminal information
Customer complaintsBooking problems

Facilities Rendered at the Guangzhou Office

As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Guangzhou office. Mainly, the following amenities are served here.

Passenger assistance desksVehicle parking facilities
Easy transport connectivityComfortable seating spaces
Light refreshment optionsFriendly staff

Map of the Guangzhou Office of Avianca

Flyers can contact Avianca in Guangzhou by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.

Here is a list of all Avianca Offices

From departures to arrivals, Avianca’s Guangzhou office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.

FAQs

Where is the Avianca Guangzhou office?

The Avianca in Guangzhou office is located in Room 15D, Annex Building A, 339 Huanshi East Road, Yuexiu District, Guangzhou, China.

How to contact Avianca in Guangzhou?

By dialing +86 400 880 4134, one can contact the Guangzhou office.

Can the Guangzhou office provide visa guidance?

Yes, the authorities of Avianca in Guangzhou provide guidance regarding travel documents, visa requirements, and entry regulations for different countries.

Can you upgrade your seat at the Guangzhou office?

Flyers can inquire about seat upgrades, premium cabin availability, and eligibility at Avianca in Guangzhou.