The Aeroflot office is located in Berlin, Germany. At this office, passengers in and around the city can get reliable assistance from trained professionals of this Russian airline. They can visit this place during business hours to get information about travel-related issues. Also, they can communicate with them via phone or email.
Aeroflot Berlin Office Details
Customers can get support from the Aeroflot office in Berlin by using the contact details mentioned below.
Address: Berlin Brandenburg Airport (BER) “Willy Brandt”, Terminal 1, 12529 Schönefeld, Germany
Contact Number: 49 30 609 153 72
Office Hours: Monday to Sunday : 24 Hours
Email: callcenter@aeroflot.ru
Official Website: https://www.aeroflot.ru/
Berlin Airport Details
Issues encountered before taking flights can be resolved at the airports. Hence, Aeroflot travelers from Berlin can ask about them at Berlin Brandenburg Airport.
| Name: | Berlin Brandenburg Airport |
| Terminal: | Terminal 1 |
| Address: | Melli-Beese-Ring 1, 12529 Schönefeld, Germany |
| Telephone: | +49 30 609160910 |
| Airport Code: | BER |
Aeroflot Headquarters Details
At Aeroflot Headquarters, a visitor can inquire about issues that require senior oversight. In addition to the same, he/she can request assistance and seek clarification.
| Address: | 1 Arbat St, Moscow, 119019, Russian Federation |
| Phone Number: | +7 495 223-55-55 |
Inquiries Handled at the Berlin Office of Aeroflot
On a daily basis, numerous issues are resolved by the staff of Aeroflot in Berlin. In this city office, visitors can ask about the following concerns.
| Ticket cancellations and refund requests | Travel date changes |
| Updates on flight schedules | Support for delayed/lost/damaged luggage |
| Baggage allowance policies | Seat upgrades |
| Flight ticket reservations and bookings | Check-in procedures and boarding guidance |
| Assistance for passengers with special needs | Pet travel regulations |
| Group or corporate travel bookings | Visa and travel documentation guidance |
Facilities Provided at Berlin Office
For a comfortable environment, Aeroflot office’s visitors in Berlin may have the following amenities.
| Dedicated service counters | Seating and waiting areas |
| Air-conditioned office space | Information and support desks |
| Access to the nearby transport mode | Parking facilities around the complex |
Map of the Aeroflot in Berlin
To know the directions of the Berlin office, a visitor can use its interactive map. This map shows them the best route to reach this place.
List of all Aeroflot Offices.
Customers can take support from Aeroflot Berlin office to have comfortable journeys. Here, they can talk to professional staff and get their problems solved.
FAQs
The location of the Berlin office is Berlin Brandenburg Airport (BER) “Willy Brandt”, Terminal 1, 12529 Schönefeld, Germany.
By visiting the office in Berlin, passengers can arrange group bookings. They can get support for available fares, seating arrangements, and special services for groups.
Indeed, flyers can request seat upgrades at the Berlin office. Also, they can get information about seat options, eligibility, and additional charges.

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