Located at Lintvelt Road, Doornpoort, Pretoria, 0110, South Africa, the South African Airways (SAA) office in Pretoria is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.

Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.

South African Airways Pretoria Office Contact Details

The following contact details of the Pretoria office can assist travelers in connecting with its staff quickly.

Office: Lintvelt Road, Doornpoort, Pretoria, 0110, South Africa.

Contact Number: 27 12 566 9400

Working Hours: daily from 7:00 AM to 9:00 PM

Email ID: SAACustomerservice@flysaa.com

Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in

Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status

Official Website of South African Airways: https://www.flysaa.com/

Map of the South African Airways Office in Pretoria

South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.

Details of Wonderboom National Airport in Pretoria

For passengers arriving and departing with South African Airways at Wonderboom National Airport in Pretoria, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.

TerminalTerminal 2
AddressLintvelt Road, Doornpoort, Pretoria, 0110, South Africa
Contact Number+27 12 358 5266
Airport CodePRY

Amenities Provided at the Pretoria Office

After visiting the South African Airways Pretoria office, a passenger may find the basic amenities. These are available for the convenience of the passengers.

  • Customer service help desk
  • Waiting area
  • Tea or coffee
  • Pet-friendly areas

Queries Resolved at South African Airways Pretoria Office

The Pretoria office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:

Refund requestsSpecial assistance services
Flight bookings/reservationsFlight status or schedules
Excess baggage queriesBaggage allowances
Ticket rebooking/cancellationsFlight updates
Travel policy informationPet-travel inquiries

Aircraft Operated by South African Airways

To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:

  • Airbus A330-300
  • A330-200 
  • A350-900 
  • A340-300/600
  • A320-200
  • Airbus A319-100

South African Airways Headquarters Contact Details

For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.

Headquarters AddressAirways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa
Phone Number+27 11 978 1111
Operating HoursDaily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays)

List of all South African Airways Offices.

The Pretoria office of SAA helps passengers flying to or from South Africa by providing booking assistance, flight status updates, and travel advice.

FAQs

Where is the South African Airways office located in Pretoria?

The SAA Pretoria office is located at Lintvelt Road, Doornpoort, Pretoria, 0110, South Africa.

How can I contact the Pretoria office of South African Airways?

One can contact the Pretoria office by dialing 27 12 566 9400.

Can I rebook a SAA flight at the Pretoria office?

Yes, a flyer can rebook SAA flights and make changes to tickets at the Pretoria Office.

Does the Pretoria office of SAA help with luggage issues?

Yes, a passenger can ask about using the baggage allowance, excess baggage, and other luggage-related queries.