The TransNusa Johor Bahru office is based in Johor Bahru, Malaysia. This office assists flyers with numerous airline-related requirements through trained staff.
Here, they can approach these professionals for support with flight information, reservations, baggage policies, and other travel concerns. Regardless, the team ensures proper coordination of their needs.
TransNusa Johor Bahru Office Contact Details
Passengers can contact or visit the office for assistance from TransNusa staff in Johor Bahru. For reference, they can refer to the details below.
Office: Johor Bahru, Malaysia.
Contact Number: +6221 6310888
Working Hours: Everyday 9 AM to 6 PM
Email ID: we.care@transnusa.co.id
Online Check in: https://www.transnusa.co.id/en/terms-and-conditions/web-check-in
Official Website of TransNusa: https://www.transnusa.co.id/
Map of the Johor Bahru Office of TransNusa
Visitors looking for the Johor Bahru office can use the interactive map.
Details of Johor Bahru Senai International Airport in Johor Bahru
Flyers traveling through the city can get support from TransNusa through Johor Bahru Senai International Airport. There are dedicated counters where airline representatives are available.
| Terminal | single, main terminal |
| Airport Address | 81250 Johor Bahru, Johor, Malaysia |
| Telephone Number | +60 7-599 4500 |
| Airport Code | JHB |
Queries Resolved at TransNusa Johor Bahru Office
If a passenger has issues before or after flying with TransNusa, he/she can visit the city office. Here, the staff manages a wide range of queries.
| Flight bookings/reservations | Flight schedules and status updates |
| Baggage allowance details | Excess baggage inquiries |
| Rescheduling and ticket modifications | Ticket cancellations/refunds |
| Group travel requests | Special assistance coordination |
| Travel policy information | General airline service inquiries |
Amenities Provided at the TransNusa Office
Basic facilities are available at the Johor Bahru office for visitors. At this office, they can expect the following facilities, depending on arrangements.
| Seating or waiting area | Assistance desks |
| Support for travelers with reduced mobility | Basic refreshments |
Aircraft Operated by TransNusa
TransNusa operates a mixed and young fleet to support its regional and international flight operations. These are inclusive of the following:
- Airbus A320-200/A320neo
- Airbus A321-200
- COMAC ARJ21-700
TransNusa Head Office Contact Details
At the head office of TransNusa, a flyer can get final decisions on refunds, compensation, and service claims. Hence, for getting this higher-level assistance at TransNusa Head Office, one can refer to the table below.
| Head Office Address | Jl. Cideng Timur No. 10 & 10A, Petojo Utara, Gambir, Jakarta Pusat, 10130, Indonesia |
| Phone Number | +62 21 6310888 |
List of all TransNusa Offices.
TransNusa passengers flying through Malaysia can visit this office for their concerns. They can ensure their travel processes are handled positively and in an organized way by coordinating with the carrier’s team.
FAQs
The TransNusa office is located in Johor Bahru, Malaysia.
The contact number of the Johor Bahru office is +6221 6310888
The Johor Bahru office provides support to passengers for various travel-related queries except check-in services. The airport staff handles these procedures.

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