SriLankan Airlines (UL) has a dedicated office in Dhaka at Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka – 1213. This city office is actively managed by a bunch of officers who have expertise in handling ground activities and resolving customer queries.
Further, from simple lost and found complaints to complex refund-oriented matters. A diverse range of topics is settled at this complex.
SriLankan Airlines Dhaka Office Contact Details
Above all, these are the essential ways to contact the Dhaka office of SriLankan Airlines.
Address: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka – 1213.
Contact Number: +880 2222 274396 or +880 2222 274398
Operating Hours: Monday to Saturday, 9:00 am to 5:30 pm
Email: dacsls@srilankan.com for sales and dacres@srilankan.com
Official Website of SriLankan Airlines: https://www.srilankan.com/
Map to the SriLankan Airlines Dhaka Office
Furthermore, this is a detailed and easy-to-access map of the airline’s Dhaka location. Also, the landmarks make the overall navigation quite easier for the passengers.
Hazrat Shahjalal International Airport (DAC) Details
Equally important, the travellers who want reliable details and are not familiar with the path to Hazrat Shahjalal International Airport. Subsequently, they can refer to the following data.
| Terminal | Terminal 1 |
| Airport Address | Airport – Dakshinkhan Rd, Dhaka 1229, Bangladesh |
| Telephone Number | No Available |
Office Amenities
Quite importantly, these are some of the facilities that are extended to customers visiting the office in person. Apart from the welcome beverages, complimentary wifi is also provided at the complex.
- Tea/Coffee
- Seating Spaces
- Information Desks
- Complimentary WiFi
- Pet Friendly Spaces
Complaints resolved at the Dhaka Office of SriLankan Airlines
Most importantly, this is an extensive set of issues that are managed proactively at the company’s head office.
| Flight Maintenance | Flight-Ticket Booking |
| Flight-Ticket Cancellation Services | Flight-Ticket Refund Services |
| Flight Status Assistance | Flight Delay Assistance |
| Airport Check-In | Kiosk Check-In |
| Web Check-In | Baggage Assistance |
| Car Rentals Assistance | Tours and Activities Assistance |
| Group Travel Services | Lounge Services |
| Seating Assistance | AAdvantage Assistance |
| Prepaid Extra Baggage Services | Tabua Club Services |
| Resort Check-In Assistance | Duty Free Assistance |
| Special Services | Mobility Services |
| In-Flight Meals Assistance | In-Flight Entertainment Assistance |
SriLankan Airlines Headquarters Contact Details
On the other hand, travelers whose complaints are not resolved at the Dhaka office can visit SriLankan Airlines Headquarters for better clarity and assistance.
| Headquarters Address | Airline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka |
| Contact Number | (0094) 19733 4488 |
| Operating Hours | 08:30 AM to 05:00 PM (Monday – Friday) |
| Email ID | feedback@srilankan.com |
List of all SriLankan Airlines Offices.
The Dhaka office of SriLankan Airlines is known for overseeing ground tasks while assisting the customers. From baggage service to membership and package assistance, staff at the complex handle all services. Thus, the above section covers all the significant information about this office.
FAQs
The address of SriLankan Airlines Dhaka office is Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka – 1213.
You can contact the Dhaka office of SriLankan Airlines by calling +880 2222 274396 or +880 2222 274398.
Yes, the Dhaka office provide Prepaid Extra Baggage Services.
The official website of SriLankan Airlines is srilankan.com.

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