SriLankan Airlines (UL) has a dedicated office in Dhaka at Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka – 1213. This city office is actively managed by a bunch of officers who have expertise in handling ground activities and resolving customer queries.

Further, from simple lost and found complaints to complex refund-oriented matters. A diverse range of topics is settled at this complex.

SriLankan Airlines Dhaka Office Contact Details

Above all, these are the essential ways to contact the Dhaka office of SriLankan Airlines.

Address: Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka – 1213.

Contact Number: +880 2222 274396 or +880 2222 274398

Operating Hours: Monday to Saturday, 9:00 am to 5:30 pm

Email: dacsls@srilankan.com for sales and dacres@srilankan.com

Official Website of SriLankan Airlines: https://www.srilankan.com/

Map to the SriLankan Airlines Dhaka Office

Furthermore, this is a detailed and easy-to-access map of the airline’s Dhaka location. Also, the landmarks make the overall navigation quite easier for the passengers.

Hazrat Shahjalal International Airport (DAC) Details

Equally important, the travellers who want reliable details and are not familiar with the path to Hazrat Shahjalal International Airport. Subsequently, they can refer to the following data.

TerminalTerminal 1
Airport AddressAirport – Dakshinkhan Rd, Dhaka 1229, Bangladesh
Telephone NumberNo Available

Office Amenities

Quite importantly, these are some of the facilities that are extended to customers visiting the office in person. Apart from the welcome beverages, complimentary wifi is also provided at the complex.

  • Tea/Coffee
  • Seating Spaces
  • Information Desks
  • Complimentary WiFi
  • Pet Friendly Spaces

Complaints resolved at the Dhaka Office of SriLankan Airlines

Most importantly, this is an extensive set of issues that are managed proactively at the company’s head office.

Flight MaintenanceFlight-Ticket Booking
Flight-Ticket Cancellation ServicesFlight-Ticket Refund Services
Flight Status AssistanceFlight Delay Assistance
Airport Check-InKiosk Check-In
Web Check-InBaggage Assistance
Car Rentals AssistanceTours and Activities Assistance
Group Travel ServicesLounge Services
Seating AssistanceAAdvantage Assistance
Prepaid Extra Baggage ServicesTabua Club Services
Resort Check-In AssistanceDuty Free Assistance
Special ServicesMobility Services
In-Flight Meals AssistanceIn-Flight Entertainment Assistance

SriLankan Airlines Headquarters Contact Details

On the other hand, travelers whose complaints are not resolved at the Dhaka office can visit SriLankan Airlines Headquarters for better clarity and assistance.

Headquarters AddressAirline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka
Contact Number(0094) 19733 4488
Operating Hours08:30 AM to 05:00 PM (Monday – Friday)
Email IDfeedback@srilankan.com 

List of all SriLankan Airlines Offices.

The Dhaka office of SriLankan Airlines is known for overseeing ground tasks while assisting the customers. From baggage service to membership and package assistance, staff at the complex handle all services. Thus, the above section covers all the significant information about this office.

FAQs

What is the address of SriLankan Airlines Dhaka Office?

The address of SriLankan Airlines Dhaka office is Erectors House (Level 4), 18 Kemal Ataturk Avenue, Banani C/A, Dhaka – 1213.

How can I contact the Dhaka Office of SriLankan Airlines?

You can contact the Dhaka office of SriLankan Airlines by calling +880 2222 274396 or +880 2222 274398.

Does the Dhaka Office provide Prepaid Extra Baggage Services?

Yes, the Dhaka office provide Prepaid Extra Baggage Services.

What is the official website of SriLankan Airlines?

The official website of SriLankan Airlines is srilankan.com.