Located at Beijing BEALL Consulting Services Ltd. Room 1701, Richen International Center, No. 13 Nong Zhan Guan Nan Lu, Chaoyang District, Beijing 100125, China, the South African Airways (SAA) office in Beijing is an important hub for customer service. It provides satisfactory services for visitors in all aspects of air travel. Besides airport services, the staff here offers information about flight schedules.
Also, they provide assistance with booking, information about baggage policies, changes to tickets, help in obtaining refunds, any request for special service, and more travel-related help.
South African Airways Beijing Office Contact Details
The following contact details of the Beijing office can assist travelers in connecting with its staff quickly.
Office: Beijing BEALL Consulting Services Ltd. Room 1701, Richen International Center, No. 13 Nong Zhan Guan Nan Lu, Chaoyang District, Beijing 100125, China.
Contact Number: 86 10 6502 6789
Working Hours: daily from 7:00 AM to 9:00 PM
Email ID: SAACustomerservice@flysaa.com
Online Check in: https://www.flysaa.com/manage-fly/manage/check-in/on-line-check-in
Flight Status Check: https://www.flysaa.com/manage-fly/manage/flight-status
Official Website of South African Airways: https://www.flysaa.com/
Map of the South African Airways Office in Beijing
South African Airways travelers preferring face-to-face assistance may visit its office. To find the directions, they can use its interactive map. It assists them in locating sites accurately so that they may plan for a suitable date/time to travel there.
Details of Beijing Capital International Airport in Beijing
For passengers arriving and departing with South African Airways at Beijing Capital International Airport in Beijing, the airline’s staff can assist them throughout the travel process. The details, including its address, operating terminal, contact number, etc., are mentioned below.
| Terminal | Terminal 3 (T3) |
| Address | 3JH3+W6X, Shunyi District, Beijing, China |
| Contact Number | +86 10 96158 |
| Airport Code | PEK |
Amenities Provided at the Beijing Office
After visiting the South African Airways Beijing office, a passenger may find the basic amenities. These are available for the convenience of the passengers.
- Customer service help desk
- Waiting area
- Tea or coffee
- Pet-friendly areas
Queries Resolved at South African Airways Beijing Office
The Beijing office of SAA is equipped to assist passengers with many different types of inquiries/issues. Promptly, they provide help in the following areas:
| Refund requests | Special assistance services |
| Flight bookings/reservations | Flight status or schedules |
| Excess baggage queries | Baggage allowances |
| Ticket rebooking/cancellations | Flight updates |
| Travel policy information | Pet-travel inquiries |
Aircraft Operated by South African Airways
To offer a comfortable and reliable travel to its flyers, South African Airways operates an advanced fleet. These aircraft are:
- Airbus A330-300
- A330-200
- A350-900
- A340-300/600
- A320-200
- Airbus A319-100
South African Airways Headquarters Contact Details
For high-level support or unresolved concerns, passengers can contact South African Airways Headquarters. The contact details are provided below.
| Headquarters Address | Airways Park, Jones Road, OR Tambo International Airport, Kempton Park, 1619, South Africa |
| Phone Number | +27 11 978 1111 |
| Operating Hours | Daily, 06h 00am to 01h 00am (SAST) (Open weekends and on public holidays) |
List of all South African Airways Offices.
The Beijing office of SAA helps passengers flying to or from China by providing booking assistance, flight status updates, and travel advice.
FAQs
The SAA Beijing office is located at Beijing BEALL Consulting Services Ltd. Room 1701, Richen International Center, No. 13 Nong Zhan Guan Nan Lu, Chaoyang District, Beijing 100125, China.
One can contact the Beijing office by dialing 86 10 6502 6789.
Yes, a flyer can rebook SAA flights and make changes to tickets at the Beijing Office.
Yes, a passenger can ask about using the baggage allowance, excess baggage, and other luggage-related queries.

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