Singapore Airlines Surabaya office is situated in Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia. At this office, flyers can expect support for various travel-related needs. If they need assistance with their travel plans, they can contact this office. They can directly connect with the staff via phone or visit them in-person to communicate with them. Moreover, they can also contact them via their email address and official website.
Contact Details of the Singapore Airlines Surabaya Office
Customers can find the contact information of the Surabaya office below. Also, it contains the email address and website of the airline.
Address: Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia
Contact Number: 62 31 5319218
Office Hours: Monday-Sunday : 24 Hours
Email: public_affairs@singaporeair.com.sg
Official Website: https://www.singaporeair.com/
Details of the Airport in Surabaya
Singapore Airlines also maintains a service counter at the airport in Surabaya. Especially, this facility is helpful for passengers with last-minute needs.
| Airport: | Juanda International Airport |
| Address: | Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Telephone: | No Available |
| Airport Code: | SUB |
Singapore Airlines Headquarters Details
Located in Singapore, Singapore Airlines Headquarters manages main operations, policies, and global airline services.
| Address: | Airline House, 25 Airline Road, Singapore 819829 |
| Phone Number: | +65 6223 8888 |
Issues Addressed at the Office of Singapore Airlines in Surabaya
The staff of Singapore Airlines in Surabaya provides solutions to their customers. For the same, they understand each query and offer step-by-step assistance.
| Assistance with lost, delayed, or damaged baggage | Flight reservations and ticket bookings |
| Boarding information | Check-in guidance |
| Changes, cancellations, and rescheduling | Seat selection and upgrades |
| Information on baggage allowance | Excess baggage fees |
| Refund requests and fare conditions | Visa and travel document support |
| Corporate and group travel arrangements | Special assistance for elderly or differently-abled passengers |
| Pet travel policies and guidance | Handling oversized or special baggage |
Facilities Offered at the Surabaya Office
Customers visiting the office of Singapore Airlines in Surabaya can feel comfortable using the following amenities.
| Professional staff | Seating arrangements |
| Access to local transport | Information and customer service counters |
| Air-conditioned surroundings | Refreshment options |
Map of the Surabaya Office
Using the interactive map of Surabaya office, flyers can locate it. Also, they can find directions to get in touch with the authorities using this feature.
Here is a list of all Singapore Airlines Offices.
Singapore Airlines in Surabaya provides reliable support to passengers. From booking tickets to cancelling them, the office staff ensures step-by-step guidance for every issue.
FAQs
The accurate address of the Surabaya office is Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia.
By dialling 62 31 5319218, one can contact the Surabaya office.
Yes, a service counter is available at Juanda International Airport.

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