Singapore Airlines Surabaya office is situated in Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia. At this office, flyers can expect support for various travel-related needs. If they need assistance with their travel plans, they can contact this office. They can directly connect with the staff via phone or visit them in-person to communicate with them. Moreover, they can also contact them via their email address and official website.

Contact Details of the Singapore Airlines Surabaya Office

Customers can find the contact information of the Surabaya office below. Also, it contains the email address and website of the airline.

Address: Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia

Contact Number: 62 31 5319218

Office Hours: Monday-Sunday : 24 Hours

Email: public_affairs@singaporeair.com.sg

Official Website: https://www.singaporeair.com/

Details of the Airport in Surabaya

Singapore Airlines also maintains a service counter at the airport in Surabaya. Especially, this facility is helpful for passengers with last-minute needs.

Airport:Juanda International Airport
Address:Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Telephone:No Available
Airport Code:SUB

Singapore Airlines Headquarters Details

Located in Singapore, Singapore Airlines Headquarters manages main operations, policies, and global airline services.

Address:Airline House, 25 Airline Road, Singapore 819829
Phone Number:+65 6223 8888

Issues Addressed at the Office of Singapore Airlines in Surabaya

The staff of Singapore Airlines in Surabaya provides solutions to their customers. For the same, they understand each query and offer step-by-step assistance.

Assistance with lost, delayed, or damaged baggageFlight reservations and ticket bookings
Boarding informationCheck-in guidance
Changes, cancellations, and reschedulingSeat selection and upgrades
Information on baggage allowanceExcess baggage fees
Refund requests and fare conditionsVisa and travel document support
Corporate and group travel arrangementsSpecial assistance for elderly or differently-abled passengers
Pet travel policies and guidanceHandling oversized or special baggage

Facilities Offered at the Surabaya Office

Customers visiting the office of Singapore Airlines in Surabaya can feel comfortable using the following amenities.

Professional staffSeating arrangements
Access to local transportInformation and customer service counters
Air-conditioned surroundingsRefreshment options

Map of the Surabaya Office

Using the interactive map of Surabaya office, flyers can locate it. Also, they can find directions to get in touch with the authorities using this feature.

Here is a list of all Singapore Airlines Offices.

Singapore Airlines in Surabaya provides reliable support to passengers. From booking tickets to cancelling them, the office staff ensures step-by-step guidance for every issue.

FAQs

What is the accurate address of Singapore Airlines Surabaya office?

The accurate address of the Surabaya office is Pakuwon Center 22nd Floor Unit 22.08, Jl. Embong Malang No.1, 3, 5, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia.

How can I contact the Surabaya office?

By dialling 62 31 5319218, one can contact the Surabaya office.

Is there an airport office for Singapore Airlines in Surabaya?

Yes, a service counter is available at Juanda International Airport.