Located at 40B Kumaratunga Munidasa Mawatha, Colombo 00700, Sri Lanka, Royal Jordanian Colombo office is a crucial location for flyers. At this office, they can talk with the skilled professionals and have their queries resolved. These queries include flight schedule information, ticket rules, baggage policies, refunds, and special accommodations.

Royal Jordanian Colombo Office Contact Details

To connect with the representatives of Royal Jordanian in Colombo in-person, a visitor should be aware of their address. Alternatively, if he/she wants to communicate with them, knowing their phone number or email address is a must.

Hence, all these details are mentioned below.

Office: 40B Kumaratunga Munidasa Mawatha, Colombo 00700, Sri Lanka.

Contact Number: 94 112 301 625

Email ID: customer.services@rj.com

Working Hours: Monday to Sunday : 24 Hours

Online Check in: https://www.rj.com/en/info-and-tips/check-in-options/online-check-in

Flight Status Check: Click here

Official Website of Royal Jordanian: https://www.rj.com/

Map of the Royal Jordanian Office in Colombo

To locate the Colombo office, a flyer can rely on its interactive map. Also, they can find directions to this office using this map.

Hence, those who want to get face-to-face assistance from the staff can use this tool to reach this place.

Details of Bandaranaike International Airport in Colombo

Royal Jordanian also assists passengers traveling through Bandaranaike International Airport. Here, at the specific terminal, all their services can be availed.

TerminalTerminal 1
Airport AddressKatunayake, Sri Lanka
Phone Number94112263135
Airport CodeCMB

Queries Resolved at Royal Jordanian Colombo Office

Concerns of every visitor are addressed at the Colombo office. From ticket booking to modifications, the staff of the carrier handle these visitors’ issues politely.

Flight bookings/reservationsBaggage allowance
Excess baggage queriesFlight schedules and status updates
Cancellations and refund requestFlight rebooking
Ticket modificationsSpecial assistance services
Travel policy informationPet travel inquiries

Amenities Provided at the Royal Jordanian

For their comfort, Royal Jordanian passengers can find various facilities at its city office. These amenities include the following:

Customer service help deskWaiting areas
Basic refreshmentsAssistance for passengers with special needs
Pet-specific areaWheelchairs 

Aircraft Operated by Royal Jordanian

To ensure safety and comfort for its flyers, Royal Jordanian operates an advanced fleet. Its aircraft are inclusive of the following.

  • Airbus A320-200
  • Airbus A321-200
  • Airbus A320neo
  • Airbus A321neo
  • Boeing 787-8
  • Embraer E175
  • Embraer E195
  • Embraer E190-E2
  • Embraer E195-E2

Royal Jordanian Headquarters Contact Details

If a concern is not solved at the city office, the Royal Jordanian Headquarters can be approached. Here, the experts handle these issues and offer solutions promptly.

Headquarters AddressBuilding #37, Mohammad Ali Janah Street, Um Uthaina, Amman, Jordan
Telephone Number+962 6 5202000 (or +962 6 5100000 for Call Center)
Operating HoursSunday-Thursday, 9 AM – 5 PM Jordan time

List of all Royal Jordanian Offices.

The Royal Jordanian Colombo office is a location where the carrier assists its travelers flying to and from the state. It offers support for various queries in a personalized way.

FAQs

What is the accurate address of the Royal Jordanian Colombo office?

The accurate address of the Colombo office is 40B Kumaratunga Munidasa Mawatha, Colombo 00700, Sri Lanka.

Does the Royal Jordanian office in Colombo handle feedback and complaints?

Yes, concerns related to feedback and complaints are handled at the Colombo office by trained professionals.

Can I inquire about loyalty programs at the Colombo office?

Yes, any flyer of Royal Jordanian can inquire about its loyalty programs at its office in Colombo.