The Aeroflot office is located in Shanghai, China. At this office, passengers in and around the city can get reliable assistance from trained professionals of this Russian airline. They can visit this place during business hours to get information about travel-related issues. Also, they can communicate with them via phone or email.
Aeroflot Shanghai Office Details
Customers can get support from the Aeroflot office in Shanghai by using the contact details mentioned below.
Address: Rm 311, Nanjing West Road 1600, Shanghai
Contact Number: 8-800-444-55-55
Office Hours: Monday to Sunday : 24 Hours
Email: callcenter@aeroflot.ru
Official Website: https://www.aeroflot.ru/
Shanghai Airport Details
Issues encountered before taking flights can be resolved at the airports. Hence, Aeroflot travelers from Shanghai can ask about them at Shanghai Pudong International Airport.
| Name: | Shanghai Pudong International Airport |
| Terminal: | Terminal 1 |
| Address: | 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Telephone: | +86 21 96990 |
| Airport Code: | PVG |
Aeroflot Headquarters Details
At Aeroflot Headquarters, a visitor can inquire about issues that require senior oversight. In addition to the same, he/she can request assistance and seek clarification.
| Address: | 1 Arbat St, Moscow, 119019, Russian Federation |
| Phone Number: | +7 495 223-55-55 |
Inquiries Handled at the Shanghai Office of Aeroflot
On a daily basis, numerous issues are resolved by the staff of Aeroflot in Shanghai. In this city office, visitors can ask about the following concerns.
| Ticket cancellations and refund requests | Travel date changes |
| Updates on flight schedules | Support for delayed/lost/damaged luggage |
| Baggage allowance policies | Seat upgrades |
| Flight ticket reservations and bookings | Check-in procedures and boarding guidance |
| Assistance for passengers with special needs | Pet travel regulations |
| Group or corporate travel bookings | Visa and travel documentation guidance |
Facilities Provided at Shanghai Office
For a comfortable environment, Aeroflot office’s visitors in Shanghai may have the following amenities.
| Dedicated service counters | Seating and waiting areas |
| Air-conditioned office space | Information and support desks |
| Access to the nearby transport mode | Parking facilities around the complex |
Map of the Aeroflot in Shanghai
To know the directions of the Shanghai office, a visitor can use its interactive map. This map shows them the best route to reach this place.
List of all Aeroflot Offices.
Customers can take support from Aeroflot Shanghai office to have comfortable journeys. Here, they can talk to professional staff and get their problems solved.
FAQs
The location of the Shanghai office is Rm 311, Nanjing West Road 1600, Shanghai.
By visiting the office in Shanghai, passengers can arrange group bookings. They can get support for available fares, seating arrangements, and special services for groups.
Indeed, flyers can request seat upgrades at the Shanghai office. Also, they can get information about seat options, eligibility, and additional charges.

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