The Aeroflot office is located in Baku, Azerbaijan. At this office, passengers in and around the city can get reliable assistance from trained professionals of this Russian airline. They can visit this place during business hours to get information about travel-related issues. Also, they can communicate with them via phone or email.
Aeroflot Baku Office Details
Customers can get support from the Aeroflot office in Baku by using the contact details mentioned below.
Address: Baku Mebali Zeynalabdiev, 5 Bakı, 1010, Azerbaijan
Contact Number: 994 12 498 11 67
Office Hours: Monday to Friday : 9:00am-6:00pm
Email: callcenter@aeroflot.ru
Official Website: https://www.aeroflot.ru/
Baku Airport Details
Issues encountered before taking flights can be resolved at the airports. Hence, Aeroflot travelers from Baku can ask about them at Heydar Aliyev International Airport.
| Name: | Heydar Aliyev International Airport |
| Terminal: | Terminal 1, Zone B |
| Address: | 20 km from Baku, North, Azerbaijan |
| Telephone: | +994 12 497 27 27 |
| Airport Code: | GYD |
Aeroflot Headquarters Details
At Aeroflot Headquarters, a visitor can inquire about issues that require senior oversight. In addition to the same, he/she can request assistance and seek clarification.
| Address: | 1 Arbat St, Moscow, 119019, Russian Federation |
| Phone Number: | +7 495 223-55-55 |
Inquiries Handled at the Baku Office of Aeroflot
On a daily basis, numerous issues are resolved by the staff of Aeroflot in Baku. In this city office, visitors can ask about the following concerns.
| Ticket cancellations and refund requests | Travel date changes |
| Updates on flight schedules | Support for delayed/lost/damaged luggage |
| Baggage allowance policies | Seat upgrades |
| Flight ticket reservations and bookings | Check-in procedures and boarding guidance |
| Assistance for passengers with special needs | Pet travel regulations |
| Group or corporate travel bookings | Visa and travel documentation guidance |
Facilities Provided at Baku Office
For a comfortable environment, Aeroflot office’s visitors in Baku may have the following amenities.
| Dedicated service counters | Seating and waiting areas |
| Air-conditioned office space | Information and support desks |
| Access to the nearby transport mode | Parking facilities around the complex |
Map of the Aeroflot in Baku
To know the directions of the Baku office, a visitor can use its interactive map. This map shows them the best route to reach this place.
List of all Aeroflot Offices.
Customers can take support from Aeroflot Baku office to have comfortable journeys. Here, they can talk to professional staff and get their problems solved.
FAQs
The location of the Baku office is Baku Mebali Zeynalabdiev, 5 Bakı, 1010, Azerbaijan.
By visiting the office in Baku, passengers can arrange group bookings. They can get support for available fares, seating arrangements, and special services for groups.
Indeed, flyers can request seat upgrades at the Baku office. Also, they can get information about seat options, eligibility, and additional charges.

Aeroflot Surgut Office in Russia
Aeroflot Chengdu Office in China
Aeroflot Kloten Office in Switzerland
Aeroflot Hamburg Office in Germany
Aeroflot Varadero Office in Cuba
Aeroflot Samarkand Office in Uzbekistan
Aeroflot Astana Office in Kazakhstan
Aeroflot Berlin Office in Germany