The Avianca Hong Kong office is located in Room 4212, 42/F Metroplaza 2, 223 Hong Kong Road, Kwai Chung, NT HK. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.

Contact Details of Avianca Hong Kong Office

To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Hong Kong, refer to the table below.

Address: Room 4212, 42/F Metroplaza 2, 223 Hong Kong Road, Kwai Chung, NT HK

Contact Number: +86 400 880 4134

Office Hours: Monday to Friday 09:00 to 18:00

Email ID: servicioavianca@avianca.com

Official Website: https://www.avianca.com/

Airport Details in Hong Kong

Alongside the office, flyers are able to inquire about services at the counters of the airline at HKG Airport. The details of the same are mentioned below.

Airport:Hong Kong International Airport
Address:1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Telephone:+852 2181 8888
Airport Code:HKG

Avianca Headquarters Address & Contact Information

All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.

Address:Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia
Phone Number:+57 601 794 8488

Issues Handled at the Avianca Office in Hong Kong

Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Hong Kong office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.

Schedule changesTicket refunds
Check-in supportBaggage complaints
Visa guidanceSeat upgrades
Flight bookingUnaccompanied minor assistance
Pet travelFlight information
Baggage requestsGroup travel
Loyalty supportMiles redemption
Insurance queriesTerminal information
Customer complaintsBooking problems

Facilities Rendered at the Hong Kong Office

As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Hong Kong office. Mainly, the following amenities are served here.

Passenger assistance desksVehicle parking facilities
Easy transport connectivityComfortable seating spaces
Light refreshment optionsFriendly staff

Map of the Hong Kong Office of Avianca

Flyers can contact Avianca in Hong Kong by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.

Here is a list of all Avianca Offices

From departures to arrivals, Avianca’s Hong Kong office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.

FAQs

Where is the Avianca Hong Kong office?

The Avianca in Hong Kong office is located in Room 4212, 42/F Metroplaza 2, 223 Hong Kong Road, Kwai Chung, NT HK.

How to contact Avianca in Hong Kong?

By dialing +86 400 880 4134, one can contact the Hong Kong office.

Can the Hong Kong office provide visa guidance?

Yes, the authorities of Avianca in Hong Kong provide guidance regarding travel documents, visa requirements, and entry regulations for different countries.

Can you upgrade your seat at the Hong Kong office?

Flyers can inquire about seat upgrades, premium cabin availability, and eligibility at Avianca in Hong Kong.