SriLankan Airlines (UL) has a dedicated office in Auckland at SriLankan Airlines LTD C/O Airline Marketing New Zealand Level 10, 120 Albert Street, BDO Tower Auckland 1010 , New Zealand. This city office is actively managed by a bunch of officers who have expertise in handling ground activities and resolving customer queries.
Further, from simple lost and found complaints to complex refund-oriented matters. A diverse range of topics is settled at this complex.
SriLankan Airlines Auckland Office Contact Details
Above all, these are the essential ways to contact the Auckland office of SriLankan Airlines.
Address: SriLankan Airlines LTD C/O Airline Marketing New Zealand Level 10, 120 Albert Street, BDO Tower Auckland 1010 , New Zealand.
Contact Number: 6499697604
Operating Hours: Everyday, 24 hours
Email: reservations@srilankan.com
Official Website of SriLankan Airlines: https://www.srilankan.com/
Map to the SriLankan Airlines Auckland Office
Furthermore, this is a detailed and easy-to-access map of the airline’s Auckland location. Also, the landmarks make the overall navigation quite easier for the passengers.
Auckland Airport (AKL) Details
Equally important, the travellers who want reliable details and are not familiar with the path to Auckland Airport. Subsequently, they can refer to the following data.
| Terminal | International Terminal |
| Airport Address | Ray Emery Drive, Māngere, Auckland 2022, New Zealand |
| Telephone Number | 64 9 275 0789 |
Office Amenities
Quite importantly, these are some of the facilities that are extended to customers visiting the office in person. Apart from the welcome beverages, complimentary wifi is also provided at the complex.
- Tea/Coffee
- Seating Spaces
- Information Desks
- Complimentary WiFi
- Pet Friendly Spaces
Complaints resolved at the Auckland Office of SriLankan Airlines
Most importantly, this is an extensive set of issues that are managed proactively at the company’s head office.
| Flight Maintenance | Flight-Ticket Booking |
| Flight-Ticket Cancellation Services | Flight-Ticket Refund Services |
| Flight Status Assistance | Flight Delay Assistance |
| Airport Check-In | Kiosk Check-In |
| Web Check-In | Baggage Assistance |
| Car Rentals Assistance | Tours and Activities Assistance |
| Group Travel Services | Lounge Services |
| Seating Assistance | AAdvantage Assistance |
| Prepaid Extra Baggage Services | Tabua Club Services |
| Resort Check-In Assistance | Duty Free Assistance |
| Special Services | Mobility Services |
| In-Flight Meals Assistance | In-Flight Entertainment Assistance |
SriLankan Airlines Headquarters Contact Details
On the other hand, travelers whose complaints are not resolved at the Auckland office can visit SriLankan Airlines Headquarters for better clarity and assistance.
| Headquarters Address | Airline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka |
| Contact Number | (0094) 19733 4488 |
| Operating Hours | 08:30 AM to 05:00 PM (Monday – Friday) |
| Email ID | feedback@srilankan.com |
List of all SriLankan Airlines Offices.
The Auckland office of SriLankan Airlines is known for overseeing ground tasks while assisting the customers. From baggage service to membership and package assistance, staff at the complex handle all services. Thus, the above section covers all the significant information about this office.
FAQs
The address of SriLankan Airlines Auckland office is SriLankan Airlines LTD C/O Airline Marketing New Zealand Level 10, 120 Albert Street, BDO Tower Auckland 1010 , New Zealand.
You can contact the Auckland office of SriLankan Airlines by calling 6499697604.
Yes, the Auckland office provide Prepaid Extra Baggage Services.
The official website of SriLankan Airlines is srilankan.com.

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