The Brussels Airlines office in Bujumbura is situated at 19 Ave de l’Industrie, Bujumbura, Burundi. For ticketing, bookings, or other customer service queries, passengers can contact this office. The staff ensures that all such requests are handled on time.
Brussels Airlines Bujumbura Office Contact Details
Customers who want to contact the Bujumbura office can use the following contact details. Through phone, emails, or social media platforms, they can communicate with them.
Address: 19 Ave de l’Industrie, Bujumbura, Burundi.
Contact Number: +257 22 25 62 81
Email: service.en@brusselsairlines.com
Missing/Damaged Luggage: baggageservice@brusselsairlines.com
Working Hours: Monday to Friday (09:00 AM – 19:00 PM), Sat to Sun (09:00 AM – 17:00 PM)
Online Check in: Click here
Flight Status Check: Click here
Official Website of Brussels Airlines: https://www.brusselsairlines.com/
Map of the Brussels Airlines Bujumbura Office
The interactive map of the Bujumbura office, provides a visual reference to its users. By using them, they can easily spot the office.
Details of Melchior Ndadaye International Airport in Bujumbura
Flyers who need assistance from Brussels Airlines at the Melchior Ndadaye International Airport can visit its desk at the dedicated counter. The details for the same are mentioned below.
| Airport Address | M8JC+HCR, R.N.5, Bujumbura, Burundi |
| Phone Number | +257 22 20 31 02 |
| Airport Code | BJM |
Inquiries Handled at the Brussels Airlines Office in Bujumbura
To get quick support from the carrier’s staff, customers can visit the Brussels Airlines at Bujumbura. They can contact these officials before or after their journey.
| Flight bookings/reservations | Ticket changes/rescheduling |
| Cancellations or refunds | Flight schedule and status updates |
| Baggage allowance information | Excess baggage details |
| Group travel requests | Travel rules by airline |
| Unaccompanied minor travel guidance | Special assistance services |
Amenities Provided at the Bujumbura Office
To ensure the comfort of customers during visits, multiple amenities are provided while visiting Brussels Airlines at Bujumbura.
- Comfortable Seating
- Help Desks
- Assistance for Travelers with Reduced Mobility
- Drinks
Aircraft Operated by Brussels Airlines
Focusing on the safety and comfort of its travelers, Brussels Airlines operates a well-maintained and young fleet.
- Airbus A330-300
- Airbus A320neo
- Airbus A320-200
- Airbus A319-100
Brussels Airlines Headquarters Contact Information
Brussels Airlines flyers needing higher-level support, including service claims, can contact Brussels Airlines Headquarters. The details are listed in the table below.
| Headquarters Address | Brussels Airlines SA/NV 100-102, Avenue des Saisons Box 30 1050 Brussels Belgium |
| Phone Number | +32 2 723 23 62 |
List of all Brussels Airlines Offices.
Travelers flying with Brussels Airlines through Bujumbura can rely on its local office for guidance and support. The team of the Bujumbura office assists them in managing their journey with confidence.
FAQs
The Bujumbura office is situated at 19 Ave de l’Industrie, Bujumbura, Burundi.
Call +257 22 25 62 81 to reach the Bujumbura office for assistance.
Yes, Brussels Airlines in Bujumbura provides information on travel documents, visa requirements, and other travel guidelines.

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