The TransNusa Lombok office is based in Lombok, Indonesia. This office assists flyers with numerous airline-related requirements through trained staff.

Here, they can approach these professionals for support with flight information, reservations, baggage policies, and other travel concerns. Regardless, the team ensures proper coordination of their needs.

TransNusa Lombok Office Contact Details

Passengers can contact or visit the office for assistance from TransNusa staff in Lombok. For reference, they can refer to the details below.

Office: Lombok, Indonesia.

Contact Number: +6221 6310888

Working Hours: Everyday 9 AM to 6 PM

Email ID: we.care@transnusa.co.id

Online Check in: https://www.transnusa.co.id/en/terms-and-conditions/web-check-in

Official Website of TransNusa: https://www.transnusa.co.id/

Map of the Lombok Office of TransNusa 

Visitors looking for the Lombok office can use the interactive map.

Details of Lombok International Airport in Lombok

Flyers traveling through the city can get support from TransNusa through Lombok International Airport. There are dedicated counters where airline representatives are available.

TerminalMain Terminal (Domestic/International)
Airport AddressJl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
Telephone Number+62 851-4722-4768
Airport CodeAMI

Queries Resolved at TransNusa Lombok Office

If a passenger has issues before or after flying with TransNusa, he/she can visit the city office. Here, the staff manages a wide range of queries.

Flight bookings/reservationsFlight schedules and status updates
Baggage allowance detailsExcess baggage inquiries
Rescheduling and ticket modificationsTicket cancellations/refunds
Group travel requestsSpecial assistance coordination
Travel policy informationGeneral airline service inquiries

Amenities Provided at the TransNusa Office

Basic facilities are available at the Lombok office for visitors. At this office, they can expect the following facilities, depending on arrangements.

Seating or waiting areaAssistance desks
Support for travelers with reduced mobilityBasic refreshments

Aircraft Operated by TransNusa 

TransNusa operates a mixed and young fleet to support its regional and international flight operations. These are inclusive of the following:

  • Airbus A320-200/A320neo
  • Airbus A321-200
  • COMAC ARJ21-700

TransNusa Head Office Contact Details

At the head office of TransNusa, a flyer can get final decisions on refunds, compensation, and service claims. Hence, for getting this higher-level assistance at TransNusa Head Office, one can refer to the table below.

Head Office AddressJl. Cideng Timur No. 10 & 10A, Petojo Utara, Gambir, Jakarta Pusat, 10130, Indonesia
Phone Number+62 21 6310888

List of all TransNusa Offices.

TransNusa passengers flying through Indonesia can visit this office for their concerns. They can ensure their travel processes are handled positively and in an organized way by coordinating with the carrier’s team.

FAQs

Where is the TransNusa Lombok office located?

The TransNusa office is located in Lombok, Indonesia.

What is the contact number of the TransNusa Lombok office?

The contact number of the Lombok office is +6221 6310888

Can I check in for my TransNusa flight at the Lombok?

The Lombok office provides support to passengers for various travel-related queries except check-in services. The airport staff handles these procedures.