TransNusa Balikpapan Office in Indonesia

The TransNusa Balikpapan office is based in Balikpapan, Indonesia. This office assists flyers with numerous airline-related requirements through trained staff.

Here, they can approach these professionals for support with flight information, reservations, baggage policies, and other travel concerns. Regardless, the team ensures proper coordination of their needs.

TransNusa Balikpapan Office Contact Details

Passengers can contact or visit the office for assistance from TransNusa staff in Balikpapan. For reference, they can refer to the details below.

Office: Balikpapan, Indonesia.

Contact Number: +6221 6310888

Working Hours: Everyday 9 AM to 6 PM

Email ID: we.care@transnusa.co.id

Online Check in: https://www.transnusa.co.id/en/terms-and-conditions/web-check-in

Official Website of TransNusa: https://www.transnusa.co.id/

Map of the Balikpapan Office of TransNusa 

Visitors looking for the Balikpapan office can use the interactive map.

Details of Sultan Aji Muhammad Sulaiman Sepinggan International Airport in Balikpapan

Flyers traveling through the city can get support from TransNusa through Sultan Aji Muhammad Sulaiman Sepinggan International Airport. There are dedicated counters where airline representatives are available.

Terminal	Domestic Terminal
Airport Address	Jl. Marsma R. Iswahyudi, Sepinggan, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur 76115, Indonesia
Telephone Number	+62 542 766886
Airport Code	BPN

Queries Resolved at TransNusa Balikpapan Office

If a passenger has issues before or after flying with TransNusa, he/she can visit the city office. Here, the staff manages a wide range of queries.

Flight bookings/reservations	Flight schedules and status updates
Baggage allowance details	Excess baggage inquiries
Rescheduling and ticket modifications	Ticket cancellations/refunds
Group travel requests	Special assistance coordination
Travel policy information	General airline service inquiries

Amenities Provided at the TransNusa Office

Basic facilities are available at the Balikpapan office for visitors. At this office, they can expect the following facilities, depending on arrangements.

Seating or waiting area	Assistance desks
Support for travelers with reduced mobility	Basic refreshments

Aircraft Operated by TransNusa 

TransNusa operates a mixed and young fleet to support its regional and international flight operations. These are inclusive of the following:

• Airbus A320-200/A320neo
• Airbus A321-200
• COMAC ARJ21-700

TransNusa Head Office Contact Details

At the head office of TransNusa, a flyer can get final decisions on refunds, compensation, and service claims. Hence, for getting this higher-level assistance at TransNusa Head Office, one can refer to the table below.

Head Office Address	Jl. Cideng Timur No. 10 & 10A, Petojo Utara, Gambir, Jakarta Pusat, 10130, Indonesia
Phone Number	+62 21 6310888

List of all TransNusa Offices.

TransNusa passengers flying through Indonesia can visit this office for their concerns. They can ensure their travel processes are handled positively and in an organized way by coordinating with the carrier’s team.

FAQs