Located at Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya, Royal Jordanian Nairobi office is a crucial location for flyers. At this office, they can talk with the skilled professionals and have their queries resolved. These queries include flight schedule information, ticket rules, baggage policies, refunds, and special accommodations.

Royal Jordanian Nairobi Office Contact Details

To connect with the representatives of Royal Jordanian in Nairobi in-person, a visitor should be aware of their address. Alternatively, if he/she wants to communicate with them, knowing their phone number or email address is a must.

Hence, all these details are mentioned below.

Office: Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya.

Contact Number: 254 20 2246619

Email ID: customer.services@rj.com

Working Hours: Monday to Sunday : 24 Hours

Online Check in: https://www.rj.com/en/info-and-tips/check-in-options/online-check-in

Flight Status Check: Click here

Official Website of Royal Jordanian: https://www.rj.com/

Map of the Royal Jordanian Office in Nairobi

To locate the Nairobi office, a flyer can rely on its interactive map. Also, they can find directions to this office using this map.

Hence, those who want to get face-to-face assistance from the staff can use this tool to reach this place.

Details of Jomo Kenyatta International Airport in Nairobi

Royal Jordanian also assists passengers traveling through Jomo Kenyatta International Airport. Here, at the specific terminal, all their services can be availed.

TerminalTerminal 1B
Airport AddressEmbakasi, Nairobi, Kenya
Phone Number254206822111
Airport CodeNBO

Queries Resolved at Royal Jordanian Nairobi Office

Concerns of every visitor are addressed at the Nairobi office. From ticket booking to modifications, the staff of the carrier handle these visitors’ issues politely.

Flight bookings/reservationsBaggage allowance
Excess baggage queriesFlight schedules and status updates
Cancellations and refund requestFlight rebooking
Ticket modificationsSpecial assistance services
Travel policy informationPet travel inquiries

Amenities Provided at the Royal Jordanian

For their comfort, Royal Jordanian passengers can find various facilities at its city office. These amenities include the following:

Customer service help deskWaiting areas
Basic refreshmentsAssistance for passengers with special needs
Pet-specific areaWheelchairs 

Aircraft Operated by Royal Jordanian

To ensure safety and comfort for its flyers, Royal Jordanian operates an advanced fleet. Its aircraft are inclusive of the following.

  • Airbus A320-200
  • Airbus A321-200
  • Airbus A320neo
  • Airbus A321neo
  • Boeing 787-8
  • Embraer E175
  • Embraer E195
  • Embraer E190-E2
  • Embraer E195-E2

Royal Jordanian Headquarters Contact Details

If a concern is not solved at the city office, the Royal Jordanian Headquarters can be approached. Here, the experts handle these issues and offer solutions promptly.

Headquarters AddressBuilding #37, Mohammad Ali Janah Street, Um Uthaina, Amman, Jordan
Telephone Number+962 6 5202000 (or +962 6 5100000 for Call Center)
Operating HoursSunday-Thursday, 9 AM – 5 PM Jordan time

List of all Royal Jordanian Offices.

The Royal Jordanian Nairobi office is a location where the carrier assists its travelers flying to and from the state. It offers support for various queries in a personalized way.

FAQs

What is the accurate address of the Royal Jordanian Nairobi office?

The accurate address of the Nairobi office is Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya.

Does the Royal Jordanian office in Nairobi handle feedback and complaints?

Yes, concerns related to feedback and complaints are handled at the Nairobi office by trained professionals.

Can I inquire about loyalty programs at the Nairobi office?

Yes, any flyer of Royal Jordanian can inquire about its loyalty programs at its office in Nairobi.